Salesforce Fundamentals for Business Administration Specialist (BSX101)
Are you a business analyst or project manager who is looking to learn more about how Salesforce can solve specific business issues? What’s Possible: Salesforce Fundamentals provides the information to enable you to effectively engage with your business stakeholders. The course walks through a series of typical business challenges to provide you with the background to solve your specific business needs.
8 - 10 May 2019 | Amsterdam
What you will learn?
Get acquainted with key Salesforce features and how they can help solve your business issues. At the end of this course, you will be able to:
- Describe Salesforce products and solutions
- Ask discovery questions to identify specific business needs within your company
- Make informed decisions about which Salesforce solutions meet your business needs
- Help your business understand Salesforce design decisions, implications, and best practices
- Identify and leverage sources of additional information and support.
Who should attend this course?
What’s Possible: Salesforce Fundamentals is designed for individuals who need an understanding of the capabilities of Salesforce to determine how to best solve their business challenges using Salesforce. The course is targeted at individuals in the following roles:
- Business Analysts
- Project and Process Managers
No prior knowledge or experience with Salesforce is required.
Date & location
The three-day course will be held in Amsterdam, Zoetermeer, Utrecht or Nieuwegein. The course starts at 09.00 and ends at 17.00.
You can also register for this course in one of the other cities. Send us an email in which country you want to attend and which date.
8 - 10 May 2019
The costs are € 1530,- excl. VAT. This includes lunches, coffee and tea and course material.
Cancellation and Transfer conditions
Cancellation by Deloitte
Deloitte Academy reserves the right to cancel the course at any time or move the date of the event. If so, you will be informed in due time.
Cancellation by participant
Until four weeks (up to 16 Business days) before the start of the course you may cancel your participation, free of charge, by sending an email to email@example.com. Moving your participation to a different date involves costs. In the overview below you will find the cancellation and Transfer costs. Should you be unable to attend, a colleague may also take your place, without any additional costs. Should this occur, we would appreciate it if you could inform us in time.
|Cancellation or request for transfer by participant||Cancellation costs||Expenses due to transfer|
|4 weeks (up to 16 Business days) before the start of the course||0%||0%|
|3 - 2 weeks (15 to 10 Business days) before the start of the course||50%||25%|
|1 week (5 Business days) before the start of the course||100%||50%|