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Case studies

See how Deloitte's Global Consumer can team help you

Watch insights from leaders and hear from clients

Hear from Deloitte Consumer Leaders and see what they can do for you.

Big tech’s latest tech? Bricks and Mortar.

Imagine being able to combine consumer insights from the in-store shopping experiences with the data analytics of e-commerce? Our Deloitte Consumer Leaders are focused on wowing customers back into stores by pushing the boundaries of customer experience, and providing the tools to measure the impact. With our consumer consultancy solution “Re:Store”, retailers can now optimize their physical spaces like they would on an e-commerce site, using an analytics tool called Shopalytix as well as partner with innovators in our space in Leeds called The Walk to create, build, test and launch new experiences. The future of retail is bright.

Contact:

Tom Day
Director, Market Gravity

Peter MIlls
Engagement Manager, Marke Gravity

Matt Ward
North England, Market Gravity

Shopalytix at M&G called James Wilkinson

Ian Geddes

 

Mobility at the crossroads

How do you get from Detroit to Silicon Valley? Go via Shanghai. Big tech is converging with big auto but it’s in Asia where the future of transport is being roadtested. That’s why Deloitte Consumer Leaders chose CES Asia in Shanghai to showcase our 2019 Global Automative Consumer Study – the industry bible on changing consumer attitudes. One major finding: who people trust to deliver the future varies hugely across Asian markets. Find out what people in Asia really think about the future of mobility.

Contact:

Yuki Kuboshima
Automotive Sector Leader Deloitte Asia Pacific

Dr Marco Hecker
Automotive Leader Deloitte China

John Hung
Vice Chairman of China Governing Board, Deloitte China

Simon Dixon
Transportation Leader Deloitte Global

Jung Hee Bae
Automotive Sector Leader Deloitte Korea 

Andy Zhou
Automotive Consulting Leader Deloitte China

Related content:

2019 Global Automotive Consumer Study

 

New Retail in China

China is a major market for our global clients, and understanding the Chinese consumer is fundamental to success. In this film Tian Bing Zhang, Consumer Products and Retail Sector Leader, Deloitte Asia Pacific, discusses the evolution of China’s Retail market uncovering themes such as: gaining brand influence in China; a change in the habits of young Chinese consumers; the significance of social influencers; and he also ponders a future cashless society.

Contact:

Tianbing Zhang
Consumer Products Sector / Retail Sector Leader

Related content: 

Deloitte: Digital-driven new retail reinvigorates China’s imports

Consumer Immersion: China

China is now the consumer lab for the world, online and offline are merging to create compelling experiences for consumers and offer tremendous opportunities for brands. This film shows Deloitte Consumer Leaders with some of our clients as they visited the world’s fastest growing AI start-up and took to the streets to see how established brands are creating new and captivating experiences for consumers.

Contacts:

Vicky Eng
Global Sector Leader, Retail
Global Consumer industry Leader

Ian Geddes
Lead Partner, Retail

David Hearn
Global Consulting Leader – Consumer Industry

Collin Jeffrey
Partner, Deloitte Digital

Venessa Matthijssen
National Consumer Products Lead
Partner, Strategy Consulting

Leon Pieters
Global Sector Leader, Consumer Products

Tian Bing Zhang
Consumer Products Sector / Retail Sector Leader

 

 

Related content: tbc

Consumer Manifesto

Consumers. We’re obsessed by them. How they think and feel what they love and hate how they act. Now and in the future. This forensic relentless focus on consumers drives everything we do. We use proprietary data and our judgment built on experience across all sectors and markets to help global brands get closer to consumers and create winning strategies for the near future. We help make things better for your consumers and so make a real impact in people’s lives. We are Deloitte Consumer Leaders.

Contacts:

Vicky Eng
Global Sector Leader, Retail
Global Consumer industry Leader

Ian Geddes
Lead Partner, Retail

David Hearn
Global Consulting Leader – Consumer Industry

Collin Jeffrey
Partner, Deloitte Digital

Gillian Simpson

Sandeep Gill

Tian Bing Zhang
Consumer Products Sector / Retail Sector Leader

 

 

Related content: tbc

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