Enterprise Adaptability


Enterprise Adaptability

Designing organizations around our best impulses

Enterprise Adaptability presents us with the opportunity to design organisations around our best human impulses rather than trying to control for our worst – this is the latent potential that exists in every organisation

Looking back on multiple waves of COVID-19, it has become self-evident that predicting the future is a risky endeavor. For organizations to recover and thrive in the longer terms it is critical to build adaptive muscles to quickly reorient themselves to whatever reality emerges, whether it’s a V-shaped (quick), U-shaped (long) or L-shaped (no return to normal) recovery.

To do that, a paradigm shift is needed in the way businesses lead, work and organise themselves. Today with 50% of companies still locked in functional silos and command and control mindsets, we are effectively using “hardware” (structures) from the 19th century to run 21st century “software” (ways of working), leading to unfulfilled corporate ambitions and largely disengaged workforces. The challenge with today’s operating models is that they lack the fitness to evolve and are based on control versus potential. This calls for a change in the way businesses design their organisations so that they are based on our best human impulses rather than trying to control for our worst.

Four pillars of enterprise adaptability and their objectives

Enterprise Adaptability | Human Capital | Deloitte Netherlands
Figure 1: Four pillars of enterprise adaptability and their objectives


Built on purpose and meaning

Adaptable enterprises need to designfor more than just profit towards a triple bottom line of profit, people and planet.

Organized for effectiveness and efficiency

Today’s organizations have grownorganically, over the years, through piecemeal design.

Designed for human-centered realities

Moving from viewing people ashuman capital assets that need tobe “reconfigured” in a top-down way towards viewing them as the ultimate customers of your operating model.

Optimized for the future workforce

Adaptable enterprises of tomorrow will be tapping into talent and capability outside of their own traditional organisational boundaries.

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