Deloitte's 2019 European Cost Survey

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Deloitte's 2019 European Cost Survey

Cost management practices and trends in Europe

Digital technology and digital disruption have burst onto the European marketplace as key levers for cost management and business transformation. In Deloitte’s 2017 Biennial Global Cost Survey, digital disruption was identified as an emerging risk by respondents in the United States but was barely visible elsewhere. Now, however, based on our latest results from Deloitte’s 2019 Biennial Global Cost Survey, digital risks—including digital disruption and cybersecurity—rank among the top external risks in Europe and around the world.

Save-to-transform as a catalyst for embracing digital disruption

While cost management remains a strong imperative globally, the prevailing mind-set seems to be expanding from save-to-grow to save-to-transform. Companies in Europe continue to have very positive expectations for revenue growth, and many are using cost reduction as a tool to help fund their required growth investments. However, in today’s increasingly digital world, more and more businesses also recognize the need to transform their operations and capabilities with infrastructure investments in key digital innovations such as robotic process automation, cognitive technologies, business intelligence, and cloud-based ERP systems.



These digital technologies and innovations can deliver dramatic improvements in competitiveness, performance, operating efficiency, and increasingly, cost savings. Equally important, they can also strengthen a company’s positioning for adverse future events, including economic downturns and digital disruption.

In this highly dynamic environment where digital innovation is a critical enabler for both cost reduction and business transformation, we are delighted to present our latest European cost survey report. The study includes responses from 414 executives and senior business leaders across 11 European countries, with strong representation from every major industry.

This regional report provides an up-to-date view of the cost management practices and trends shaping the future of business in Europe and globally. It also takes a detailed look at how the latest digital technologies and cost management strategies are acting as a catalyst for transformation in a world being actively redefined by digital disruption.

European Cost Survey 2019 report

More information

To read more about the European Cost Survey 2019, download the full report. For more information, please contact Christiaan van Manen or Hanneke Brouwer via the contact details below.

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