Frequently Asked Questions about RPA

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Frequently Asked Questions about RPA

Learn more about robotic process automation

What is RPA? How does it work? Why should I use it? These and other questions often come up when discussing RPA. A lot of people have never heard of RPA, or Robotic Process Automation, let alone understand what it is and how it could help them. To give you a head-start, we will answer 5 of the most Frequently Asked Questions when it comes to RPA.

1. Why should I start using RPA software?

To answer this question, we should briefly explain what RPA is. RPA refers to software robots that take over simple, repetitive tasks from humans. For example, human actions like entering, retyping, or copying information. RPA software can perform these tasks quicker, more accurately, and at a higher level of quality than humans would. The advantages are higher customer and employee satisfaction, a decrease in processing time, and lower working capacity.

2. What is the added value of RPA?

This has some overlap with the previous question, the added work capacity that RPA offers can be used for a variety of tasks. This allows employees to spend their time on tasks that interest them and that only they can perform. This way, you are optimizing your resources, ensuring all tasks are performed at a higher quality and in a more cost-effective manner.

3. Can I avoid using RPA?

You shouldn’t need RPA, is a comment that is regularly thrown around. That might be true if you have an application that offers all business processes in one place. Then software like RPA is not needed to form a connection between them. However, in reality, organizations often continue to add more applications over time while the company has grown. RPA can be the link between these applications and eliminate the need for one application that can do it all. But more importantly, you might be able to avoid using RPA, but it might not be something you want to avoid. It can offer you and your organizations a wide range of possibilities.

4. What is the relationship between RPA & AI?

RPA and AI are often named in the same conversation. Combining RPA and AI offers you the ideal combination. The collaboration between AI and RPA extends and improves the possibilities. Learning from every task. Alone, RPA does not have the cognitive capacity to take on any of the interpretations. The combination extends and improves the reach of RPA by allowing it to map business processes and automize processes at a more detailed level.

5. What about my employees?

It is natural for your employees' first response to be shocked when they are told a robot will be taking over part of their work. However, in reality, the robot only takes over the work employees usually enjoy least. They are the repetitive and simple tasks that are least likely to energize employees. Eliminating these tasks provides employees with more time for fun and challenging work. By allowing employees to experience RPA, they are given the chance to see the opportunity it could offer them rather than the threat.

Are you ready for RPA in your organization? Our CARE professionals can gladly show you what kind of tailor-made solutions are available for you. Do you want to know more about what CARE can do for you in the area of Data Analytics, Business Intelligence, Data Visualization, Intelligent Process Automation, and Robot-as-a-Service click here.

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