Global Mobile Consumer Survey 2020: Dutch Edition

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Global Mobile Consumer Survey 2020: Dutch Edition

Insights into the latest Dutch mobile consumer trends

The Global Mobile Consumer Survey 2020 is Deloitte's annual study into global mobile consumer trends. This Dutch edition provides insights into topics as consumer’s trust and privacy in the public and private domain, device usage (also during COVID-19 lockdown), working from home, attitudes towards 5G, interaction between customers and mobile operators, device ownership, connectivity and more.

Get access to the first theme!

Deloitte’s annual Global Mobile Consumer Survey (GMCS) provides unique and detailed insights into mobile consumer trends on a global scale. Deloitte Netherlands tailors the research specifically to the Dutch market, bringing key insights into mobile consumer behaviour of Dutch consumers.

This year’s GMCS dashboard provides insights through a series of five theme launches. The first theme is now available and focuses on attitudes towards privacy in the public and private domain. The full 2020 GMCS dashboard includes, but is not limited to, the answers to the following questions:

  • Does the Dutch population think that the government should be able to monitor personal data during the COVID-19 pandemic? 
  • What (online) activities have people started doing more during lockdown and which of these activities will they retain?
  • To what extent are Dutch people experiencing difficulties while working from home and what are the difficulties that they are facing?
  • Are Dutch consumers willing to pay a premium for 5G and to what extent do they believe health risks are associated? 

GMCS 2020 is now available!

Get access to the free dashboard now!

Theme 1 | Pursuing trust: Attitudes towards privacy in the public and private domain

More information?

Do you want to know more on the Global Mobile Consumer Survey? Please contact Patrick Steemers or Marc Beijn.

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