Deloitte and ServiceNow confirm alliance in The Netherlands


Deloitte and ServiceNow confirm alliance in The Netherlands

Building upon the global alliance between Deloitte Consulting and ServiceNow, we are proud to announce the ServiceNow partner alliance for The Netherlands. With this alliance in place, we can help you automate tasks and enable self-service for employees in one integrated system.

The NOW platform

The NOW platform is a leading solution which automates manual tasks for enterprises. It consumerises the employee experience by combining IT services, easy to configure workflows, integrated artificial intelligence and automation for IT, Risk and other departments. We will offer ServiceNow cloud platform solutions for the areas:

  • Digital business transformations
  • Shared service centers
  • HR transformations 
  • Employee self-service
  • IT service management 

Building on our successful international cooperation

Internationally, Deloitte and ServiceNow were already fully aligned. We have been successfully cooperating and creating value for many of our mutual clients. For example:

  • By automating the management of network issues within a large telecom provider, the client saved 5000 hours of work in 2 months after go-live 
  • By integrating the services of cloud providers into one service catalogue reduced many manual efforts
  • By creating a single-ticketing system for multiple providers in the telecom sector helped our client to better manage several vendors as well as to achieve faster ticket resolution times

Digital HR transformations

HR digital transformations is an area where our joint forces can deliver excellent client value. “We will combine our expertise of HR process transformation and HR technology with the process management and self-service capabilities of ServiceNow. This is a unique value proposition which we can create for our clients. Within Deloitte I am leading the EMEA ServiceNow HR community, and the Dutch alliance agreement opens the path for cooperation and client delivery”, said Sanne Welzen, Deloitte partner HR Transformation and HCM Cloud

IT transformations

The NOW platform provides interesting opportunities for IT departments and other business process management purposes as well. “We think ServiceNow is a platform which is perfectly suited for the current digital transformations. We will use our international project experience for clients who operate in or from the Netherlands”, said Bart-Jan Schenkels, Deloitte Partner, Technology Strategy & Architecture

More information

Check the website of ServiceNow for more information about their services and our alliance. Please feel free to contact us if you would like more information on our alliance, or how we can support you with projects like business transformations, and employee self-service systems.


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