Deloitte Tech Trends 2018
The symphonic enterprise
The theme of this year’s Tech Trends report is the symphonic enterprise, an idea that describes strategy, technology, and operations working together, in harmony, across domains and boundaries. This is the ninth edition of Tech Trends, and in a way, it represents the culmination of our dogged efforts to examine the powerful technology forces that are remaking our world.
Deloitte Tech Trends 2018: The symphonic enterprise
Many companies competing in markets that are being turned upside down by technology innovation are no strangers to discord. Today, digital reality, cognitive, and blockchain—stars of the enterprise technology realm—are redefining IT, business, and society in general. In the past, organizations typically responded to such disruptive opportunities by launching transformation initiatives within technology domains. For example, domain-specific cloud, analytics, and big data projects represented bold, if singleminded, embraces of the future. Likewise, C-suite positions such as “chief digital officer” or “chief analytics officer” reinforced the primacy of domain thinking.
But it didn’t take long for companies to realize that treating some systems as independent domains is suboptimal at best. Complex predictive analytics capabilities delivered little value without big data. In turn, big data was costly and inefficient without cloud. Everything required mobile capabilities. After a decade of domain-specific transformation, one question remains unanswered: How can disruptive technologies work together to achieve larger strategic and operational goals?
Tech Trends 2018: The symphonic enterprise
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Key trends that will transform the business landscape in 2018 and beyond:
- Reengineering technology: Foundational transformation of traditional IT departments from top-down organizational change and bottom-up architecture and infrastructure evolution.
- No-collar workforce: With the rise of the machines, many jobs and job families are being replaced by automation; the organization of the future may need to rewire talent management for the new workforce and build a culture for increasingly unbounded and virtual teams.
- Enterprise data sovereignty: Balancing demands that data should be open, discoverable, and accessible within the enterprise with needs to modernize data management.
- The new core: Core enterprise functions—specifically Supply Chain and Finance—are fundamentally being transformed by the convergence of various technologies, and a cross-functional approach to transformation can drive the most ambitious results.
- Digital reality: The next phase of the AR/VR revolution in which companies move beyond cool devices and pilots to anchor strategies in innovative uses cases and tackle issues like core integration, cloud deployment, connectivity, and access.
- Blockchain to blockchains: Blockchain moves from exploration into mission-critical production scenarios and advanced adoption means the need to integrate blockchains.
- API imperative: Enterprises should increasingly architect, design and build technology assets as a discrete set of digital building blocks that can be leveraged a variety of ways—embracing the “API imperative”.
- Exponential technology: watch list: Continued exploration of a couple critical exponential technologies (artificial general intelligence, quantum encryption) while digging deeper into innovation foundries and other responses to disruption forces.