The world remade by COVID-19  

Recover: Planning scenarios for resilient leaders

In the wake of COVID-19, Deloitte and Salesforce hosted a dialogue among some of the world's best-known scenario thinkers to consider the societal and business impact of the pandemic. What might life be like after the crisis passes, and what will it take to thrive in a world remade? Let’s explore four possible scenarios.

Scenarios for resilient leaders

The World Remade by COVID-19 offers a view of how businesses and society may develop over the next three to five years as the world navigates the potential long-term implications of the global pandemic.

Our view is based on scenarios—stories about the future designed to spark insight and spot opportunity—created by some of the world’s best-known scenario thinkers. The collaborative dialogue hosted by Deloitte and Salesforce continues the companies’ tradition of providing foresight and insight that inform resilient leaders:

  • Explore how trends we see during the pandemic could shape what the world may look like in the long-term
  • Have productive conversations around the lasting implications and impacts of the crisis
  • Identify decisions and actions that will improve resilience to the rapidly changing landscape
  • Move beyond “recovering” from the crisis, and towards “thriving” in the long run

We are in uncharted waters, yet leaders must take decisive action to ensure their organizations are resilient. We’ve outlined four COVID-19 scenarios for society and business that illustrate different ways we could emerge from the crisis—and what’s required to thrive in a world remade. 




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The world remade by COVID-19: Planning scenarios for resilient leaders | 3-5 years  

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A world remade

Health care workers and researchers are on the front lines fighting COVID-19, hoping to slow the spread of the disease and care for the sick. Normal life has stopped for well over a billion people around the world.

While models and predictions abound, no one can say with certainty what the course of the virus will be, much less the impact the pandemic will have on people and societies. Eventually, though, the crisis will end, and life will return to “normal.” But what if it’s not like before? What will have changed as a result of what’s happening now?

The following COVID-19 scenarios for society and business explore the potential impact of the emerging global pandemic. Scenarios are stories about what the future may be like, created through a structured process to stretch thinking, challenge conventional wisdom, and drive better decisions today. They are not predictions about what will happen. They are hypotheses about what could happen, designed to open our eyes to new opportunities or hidden risks.

We have chosen a three-to-five-year time frame, as it offers a window wide enough for significant change to take place but narrow enough for executives to take practical action now to build their organizational resilience.


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