Digital technology has changed the face of business as we know it. Deloitte Digital is here to help you use it to your advantage. Our services help you advance customer- and design-centric thinking throughout your organization, from strategy through execution. Deloitte Digital combines Deloitte’s globally recognized strength in business transformation and technology implementation with the capabilities of a world-class digital agency. We can support your organization across the digital lifecycle — from working to define a bold digital strategy to designing and building your online and mobile presence — using agile methods that move quickly from digital concept to digital reality. Use our innovative mobile, web, and social solutions to increase the impact of digital for your customers, employees, and partners.
In Deloitte Digital, we often say ”It’s not just about the tech. It’s about changing the way you do business”, and this is represented in the way we advise our clients, and also in our daily work.
In Deloitte Digital Customer, we work in interdisciplinary teams to deliver a wide range of expertise. The services we provide are related to Customer Relationship Management (CRM) solutions, where we assist the client in targeting and managing their customers, developing the CRM solution, advise on their strategy and thus helping the client reach their potential. We provide comprehensive solutions that create value for our clients throughout the digital customer journey – Where we deliver services within the following areas:
- CRM Development and Architecture
- Sales and Service Strategy
- Digital Marketing Strategy
- Omni-Channel Solutions
- Data Analytics
- Digital Asset and Contract Management
Market disruption and increasing consumer power has forced companies to compete in a new arena: Customer Experience. Turning this into business advantage requires a truly customer-centric strategy, design, and technology that runs throughout the entire organization.
We take the team thing seriously, pulling diverse minds together. We value the sharing of ideas, insights, best practices, and emerging trends to get our clients where they want to go.
Working in co-creation sprints lets us see client challenges differently, and to embed creative problem solving into everything we do; deepening client relationships and encouraging new – and more collaborative – approaches to disruptive change.
We deliver services in the following areas:
- Design and development of digital products and services
- Design sprints
- Strategy, Innovation & Design
Strategy. Creative. Technology.
One hundred percent digital.
Deloitte Digital is a bold and innovative part of Deloitte. We offer everything digital from strategy, multi-channel, bespoke development and managed solutions.