Posted: 10 Aug. 2020 05 min. read

Resilient leadership in an uncertain time

In celebration of the recent launch of our 2020 Global Human Capital Trends report, we are hosting a series of open webinars on each of the ten trends named in the report. The trends offer business leaders a path forward and a way to prepare for the future.  Each webinar features our New Zealand Human Capital practice leaders alongside local organisation leaders who share in-depth perspectives on the impact of each trend.

On 22 July we talked about resilient leadership in response to the current economic climate. We recognised that leaders are currently navigating unprecedented challenges and uncertainty associated with the COVID-19 pandemic and increasing change and disruption, with 81% of the world’s workforce impacted in some way.

The webinar was facilitated by Hamish Wilson, a Deloitte Human Capital Partner in Auckland, who introduced Yvette Keys, an Associate Director in our Organisation Transformation team in the South Island. Yvette was joined by speakers Artie Gindidis, Leadership and Capability Service Offering Partner in Australia, and Fleur Evans, People and Culture Director from AgResearch (New Zealand’s agricultural Crown Research Institute).

Yvette started the discussion by talking about the myth-busting experience that lockdown was for many people. There were changes in roles and rules of the institution in ways that no one could have predicted.

Artie explained the eminence around resilient leadership, highlighting the five fundamental qualities of resilient leadership:

  1. Design from the heart… and the head
  2. Put the mission first
  3. Aim for speed over elegance
  4. Own the narrative
  5. Embrace the long view

Most importantly, Artie explained that although resilient leadership is part of our personality, it can be developed and built. In order to do so, Artie expressed the importance of prioritising your own self-care: demonstrating empathy; managing energy instead of time; sticking to a schedule; adopting a growth mindset.

Fleur then shared what AgResearch has been doing in this space with their ‘Whole Person Leadership Framework’. Her organisation has been advocating building resilience within their leaders and ensuring they have the capabilities required to lead through this challenging time.

For more information on the resources that were used in the presentation, you can find the Deloitte Global article on resilient leadership here. Furthermore,  a related article on ‘The Essence of Resilient Leadership’ can be found here.

You can watch a recording of this webinar, and the others in this series, here. Find out more about the 2020 Global Human Capital Trends here, and reach out to the Deloitte New Zealand team if you would like to talk about how we can support your journey to reskilling.

Finally, you can register for our upcoming webinars to hear more from our Deloitte leaders and guests on actionable strategies and stories at the forefront of reinventing the future of work.

Get in touch

Yvette Keys

Yvette Keys

Director - Organisation Transformation

As leader of the Human Capital team in the South Island, quality thinking time and wellbeing is key to help deliver the very best outcomes for our clients. For me, it’s walking or running in the beautiful hills in Ladbrooks, Cantebury, where I live with my partner Scotty and our two boys, Hudson and Luca. I also try to sneak in a session of yoga or pilates whenever I can! Across many years of experience in both private and public sector consulting and in-house roles, I’ve led large and complex – change, talent management, leadership development and organisation development programmes, as well as human resource transformation. I’m a Prosci Accredited, Registered Psychologist with a master’s degree and Post Graduate Diploma in Industrial and Organisational Psychology. However, I honestly feel that the most important qualification is my career experience of connecting and working with people to make a real impact.