Posted: 11 Nov. 2020

Designing work for wellbeing

To mark the launch of our 2020 Global Human Capital Trends report, Deloitte’s Human Capital team have been hosting a series of open webinars on each of the ten trends named in the report. The 2020 report offers business leaders a path forward to prepare for the future, and each webinar features some of our Human Capital practice leaders in New Zealand and leading local organisations as they offer in-depth perspectives on the impact the different trends.

The sixth Human Capital Trend, Designing work for wellbeing: Living and performing at your best, was presented virtually on 15th June. The webinar was presented by Vicky Yeo and Yvette Keys from Deloitte New Zealand, and they were joined by guest speakers Juliet Bourke (Deloitte Australia) and Superintendent Mel Aitken (New Zealand Police). The event was attended by 130 HR leaders and team members, to discuss a different lens to wellbeing.

Vicky and Yvette introduced the concept, which looks beyond wellbeing programmes and policies and acknowledges the need to make a shift and design wellbeing into the work companies do. They discussed how organisations today take a broad view of wellbeing and commonly use the framework from Sir Mason Durie’s Te Whare Tapa Whā. A smaller percentage agreed that their organisation has a wellbeing strategy that is comprehensive and integrated into the way work is designed. So, how do you design wellbeing into the work itself?

The webinar turned to Superintendent Mel Aitken from New Zealand Police to hear about the journey the organisation has been on in the wellbeing space. Mel explained how their model is based on the Te Whare Tapa Whā, but also builds beyond these principles. She provided lived examples of what her team have done through recent emergencies and the COVID-19 pandemic, being proactive where possible and introducing a ‘Wellness Hub’ portal. The portal is available to all staff and their families, offering a practical and personalised tool.

Vicky and Yvette spoke about wellbeing in the context of COVID-19, which undeniably forced many of us to take a step back and reflect on wellbeing during the lockdown period. For many of us, we realised we were trying to sprint marathons. COVID-19 put wellbeing front and centre for organisations as physical, mental, and financial security became paramount. Many people referred to experiencing burnout exacerbated by COVID-19, which made wellbeing a top priority in any organisation’s return-to-work approach.

Juliet Bourke shared her insight on COVID-19 and people’s return to work through a wellbeing lens. She emphasised the fear of the unknown, the stress associated with economic downsizing and financial security, and the impact this was having on peoples’ wellbeing. Juliet turned to examples on how to acknowledge this as a leader with your people, and how to make changes of varying significance to your wellbeing practice. She spotlighted on multinationals and other local businesses who are leading in the wellbeing space by going beyond a basic strategy.

You can listen to a recording of the session or view the presentation from the webinar through our website.

Find out more about the 2020 Global Human Capital Trends here, and reach out to the Deloitte New Zealand team if you would like to talk about how we can support your journey to fostering belonging and workforce contribution to drive high business performance.

Get in touch

Victoria Yeo

Victoria Yeo

Partner - Consulting

I’m passionate about change; after all it’s the only thing that is constant!  What I love about my role is on a daily basis I get to help organisations navigate the complexity of change. Whether it’s advising on a large scale transformation, developing the operating model, redesigning an organisation, or a system implementation, I work with our clients to translate their future state vision into a clear roadmap for change.  For me, the greatest sense of achievement is supporting our clients through the change journey and seeing the change embedded in the organisation.

Katie Hayward

Katie Hayward

Consultant - Organisation Transformation

Katie Hayward is a Consultant in the Organisation Transformation team at Deloitte New Zealand.