Tired of fighting fires? This course brings together experts on hospital operations management to help you break a culture of reactivity and create a safe and calm hospital.
Gain insights into concepts from operations management, improvement science, complexity theory and psychology to learn how you as operational and clinical leaders can reset your organisational drumbeat.
Through dynamic classroom sessions, participants will develop a greater understanding of:
- Change in a complex, adaptive system
- Practical steps to improving operational control
- Tools and techniques to enhance personal effectiveness
- How operational improvement supports financial improvement