In a year of global disruption and constant change, how does an organisation stay connected to its people and purpose? We focused on the future to stay inspired, support our clients and continue our strong upward momentum.
At Deloitte, we recognise challenges present opportunities. We’ve focused on the future; thinking about much more than a return to how things used to be, we’ve imagined how the future could be better. While no one can predict the future, purpose-led organisations can help shape it and build something better together. We have a clear purpose and reason for being: to empower our people to make an impact that matters with their clients, teams, and communities. Envisioning better futures and then designing and implementing strategies to bring them to life is what we've been doing for years.
Globally, Deloitte is the largest professional services and consulting network, with over 345,000 professionals in more than 150 countries and territories. Here in New Zealand, our more than 1,600 professionals draw on core Deloitte strengths, including our ability to bring together talented teams to identify issues and create practical solutions to meet each client’s needs.
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Shared values - ā mātou tikanga mahi
Our shared values inform and guide what we do, both within our teams in New Zealand, and as a part of the global Deloitte network. Our values drive consistency in the way we behave, make decisions and go to market. They help us as we work to make an impact that matters with our clients, our people, and our wider communities.Arataki | Lead the way
Deloitte is not only leading our profession, but also reinventing it for the future. We’re committed to creating opportunity and leading the way to a more sustainable world.Mahi pono | Serve with integrity
By acting ethically and with integrity, Deloitte earns the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.Mahitahi | Collaborate for measurable impact
We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.Hāpai tangata | Foster inclusion
We are at our best when we foster an inclusive culture and embrace diversity in all forms. We are committed to attracting, retaining, and advancing a diverse workforce, while fostering an inclusive culture where everyone feels a sense of belonging and can grow.Manaaki | Take care of each other
We look out for one another and prioritise respect, fairness, development and wellbeing.
Deloitte New Zealand has a nationwide reach with offices in cities around the country. Flexible ways of working mean we can support our clients wherever they are, irrespective of office location.
Our Enabling Area professionals support our core business unit teams (Assurance & Advisory, Consulting, Financial Advisory, Risk Advisory, and Tax & Business Advisory). They ensure our business unit teams have the infrastructure, technology, and information they need to deliver outstanding service.
As at 31 May 2022, we had 145 partners, of which 38 are women. As a collective team of 1,656, Deloitte people generated over NZ$400m of revenue in FY22.
An industry first initiative
Deloitte New Zealand is advancing its environmental, social, and governance goals with practical steps that have measurable results. In June 2022, we signed the paperwork for a sustainability-linked loan (SLL) with the Bank of New Zealand. Our loan is the first of its kind by a professional services firm in New Zealand and only the second loan of its type taken out by a Big Four firm globally. The loan sets measurable targets linked to our ALL IN (Diversity, Equity and Inclusion) and WorldClimate goals. Our loan targets were externally assured by Sustainalytics, a Morningstar company based in Singapore. This ensures that our targets are ambitious, measurable, and directly related to our goals.
For example, one of our loan targets is to increase the percentage of women in the partner group by at least 22 per cent, compared to 2021. We’ll also set and publish a target focused on diversity attributes beyond gender during the loan term. We aspire to increase the percentage of women across all leadership positions by at least 27 per cent, again compared to 2021. We’re also aiming to reduce absolute Scope 1 and Scope 2 greenhouse gas emissions by 70 per cent and to reduce Scope 3 emissions by 50 per cent per full-time equivalent. Each year, we’ll report our independently assured results to the bank. Based on the results, the interest rates will be adjusted for the following 12 months.
“This loan is a tangible representation of our commitment to equity, inclusion, and environmental goals, which have been part of our DNA for many years,” says Mike Horne, CE of Deloitte New Zealand. “Its immediate impact is that it becomes a vehicle for us to hold ourselves accountable to all our people, externally to our clients and our broader ecosystems of relationships and partnerships.”
Collaborating for measurable impact
In a rapidly reshaping world, Deloitte’s Ecosystems & Alliances team supports our clients in solving complex challenges in powerful ways. As the lines of traditional business become blurred, we’re using expertise, technology, and strong industry relationships to help clients thrive.
Click here to read about our solution with Ravensdown.
Supporting our clients’ sustainability
Ko au te whenua, ko te whenua, ko au – I am the land and the land is me. A positive future requires positive choices. While New Zealand has made good progress in recent years, there’s more to be done. The Government and businesses need to make a step change in how they think about and conduct their operations. FY22 saw the much-anticipated CoP26 in Glasgow, Scotland (31 October – 13 November 2021). There were a raft of announcements, commitments and big reveals. While some were positive, such as the surprise announcement that the US and China will cooperate to cut emissions, there were worrying announcements too – the world still isn’t doing enough to tackle climate change. Climate change is not a choice. It’s billions of them. And we can all do our part. Here at Deloitte, we’re committed to net-zero operational emissions by 2025 and we’re supporting our clients to make similar, bold commitments on decarbonisation.
Our Sustainability and Climate team work closely with stakeholders to offer end-to-end ESG (environmental, social, and governance), climate risk and sustainable finance services. We offer a range of workable tools and solutions, tailored to clients, from decarbonisation modelling to ESG portfolio analysis. With climate change-related legislation and requirements ramping up in New Zealand, we’ve seen a big increase in requests for support in these areas. Now is the right time for these conversations about New Zealand’s Task Force on Climate-related Financial Disclosures (TCFD), climate risk exposure and wider discussions about emissions reduction. Internally, The Planeteers, an active firmwide community of practice group, keeps us up-to-date and engaged on climate change and sustainability topics. We know the climate challenges ahead are immense. With tailored resources, actionable solutions, ongoing learning and collaboration across our borders, we're well-equipped to help our clients face the future.
New ideas create new growth
As we sit on the edge of significant changes within New Zealand and globally, businesses need to adapt and evolve. Climate change, digital transformation, equity issues and social pressure means more businesses are reflecting on their purpose and how they respond to such challenges. For businesses to successfully evolve and thrive in the modern world, creative thinking is needed. In September 2021, Deloitte Digital launched a new creative practice to help clients grow, adapt and evolve their brand and business strategies. Deloitte Digital Creative aims to bring a new breed of creative problem-solving to the New Zealand market. The team offers an unrivalled ability to bring creative concepts to fruition and have a positive impact on the wider community.
“It’s genuinely exciting to take on the opportunity of integrating creativity into Deloitte’s consulting services to support New Zealand’s fastest-growing and highest-performing businesses,” says Ahmad Salim, partner at Deloitte Digital Creative. “Deloitte Digital are already at the top of their game in the many services we provide to our wide portfolio of clients. By seamlessly integrating creative thinking into our world-class services, we can help brands and businesses tackle the opportunities and challenges of the future with even greater impact.” We’re confident that by bringing together creativity and the ability to support businesses through these transformations, we can help our clients thrive in an uncertain world.
Programming in emerging IT leaders
Deloitte New Zealand’s Greenhouse and Consulting teams have created a new programme for emerging IT leaders.
Working collaboratively, the teams have delivered Deloitte New Zealand’s first programme designed to prepare the next generation of Chief Information Officers (CIOs). Known as NextGen CIO, it will prepare participants for the role’s diverse and challenging responsibilities, develop powerful leadership skills and expand their professional networks through in-person and virtual sessions.
Consulting partner, Matt Dalton says that the teams enjoyed meeting with sponsors and attendees before the programme began, “This was a great way to form relationships which were built on over the first day of the programme.”
“Our contribution to the development of the next generation of CIOs as well as the relationships we have developed will benefit both attendees and the Deloitte team over the long term. I couldn’t be happier to get this programme off the ground with the support of the Greenhouse and a number of our Consulting leaders.”
The programme's success is already having an impact, with Consulting partner Emma Johns commending the teamwork on the concept, design and delivery of NextGen CIO, “It's fantastic to be able to connect our future CIOs as a cohort, to support them to build confidence in themselves, hear from others on their challenges and know they are not alone.”
What is successful reform?
Aotearoa New Zealand is undergoing reform on a scale we've not seen in decades. While changes are often started by politicians, they impact people, businesses, and communities just as much as they affect our public services. It's never been more important to consider the key ingredients for successful reform.
Our State of the State report explores what it takes to do reform well. Informed by leaders, academics and researchers, it paints a picture of successful reform that’s anchored in strong public narratives, shifting mindsets as well as legislation, regulation, policy and practice. It shows reform needs a collaborative, cross-sector approach. We also identify some of the barriers to successful reform that need to be considered. Addressing shortages in talent, creating robust mechanisms for managing results inter-generationally, and creating a blueprint that can help reformers and their actions to remain relevant in a changing world.
Our conclusions draw on the unique context of Aotearoa – not least the opportunity that Te Tiriti o Waitangi affords us to ground our reforms in a strong and evolving Māori-Crown relationship.
Click here to read our 2022 State of the State report.