Jane Fitzgerald

Director - Consulting

Jane Fitzgerald

Deloitte Centre

Levels 12-18


New Zealand


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I am passionate about improving the everyday service experiences of consumers. I aim to provide tangible and pragmatic solutions for my clients to help them ensure they are delivering those great experiences. My experience in customer-centric design, process improvement and operating model transformation, means that I can do this with the customer at the heart, while balancing the efficiency and quality levers that an organisation needs to pull.

Jane Fitzgerald