Solutions

Marketing Commerce & Digital Experience

Your brand is at the heart of how you tell your story. But how do you manage, control, and amplify that brand in a digital world where customers each develop their own personal relationship to it?

It’s a question that no longer has to keep CMOs up at night. Elevate your brand message and connect with customers in ways that are smarter, more data-driven, and—above all—more human-centric than ever before.

Leverage leading-edge solutions to extract deeper and more actionable insights from your customer data, using them to deliver end-to-end customer acquisition, service, and retention programs that increase marketing return on investment (ROI). Harness those same insights to produce powerful and effective creative assets, delivering emotional messaging in omnichannel campaigns targeted to the right segments at scale.

Reimagine what’s possible throughout your advertising and marketing operations with Deloitte technology solutions. Hux by Deloitte Digital automates and powers your customer data collection and deploys machine learning capabilities to fine-tune how you engage with individual customers, enabling you to create more personalised, contextualised, and memorable experiences—whether you’re building a brand, launching a new product, or driving acquisitions.

When your customers are ready to engage, Deloitte will be there to help you enhance the customer experience and drive sales—online and at physical locations. Transform your commerce interactions with technology options optimised for your brand and business needs.

From the very first moment an individual encounters your brand, Deloitte’s human-centric innovations will help you deliver the experiences that convert them to an engaged, lifelong customer.

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Lyndel Melrose

Lyndel Melrose

Partner, Consulting Services

Lyndel is a Partner in our Consulting practice with oversight for human capital consulting services. She has a deep human capital, change management and organisation development background gained thro... More

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