Deloitte Client Spotlight

Case studies

Deloitte Client Spotlight

Celebrating client successes

Client Spotlight features Deloitte clients’ successes in an impactful and engaging storytelling format. The program allows clients to tell the story they want to tell—in their own words—and focus on how they’ve been able to improve the service they provide to their clients.

Sunway Group harnesses the power of intelligent automation for AI-enabled transformation

Sunway’s vision is to be Asia’s model corporation in sustainable development and innovating to enrich lives for a better tomorrow. One of the immediate challenge was how to optimise their business operations across Sunway's 13 independent business divisions that relied on different Enterprise Resource Planning platforms and multiple business applications. Intelligent Automation (IA) was identified as a key enabler.

Deloitte was engaged to design and lead Sunway's IA transformation. We adopted a holistic three-phase approach: Opportunity Assessment; Capability Development, and Delivery of Automation ‘Sprints’ and transformed how Sunway's Shared Service Center operates and supports its company-wide business operations.

Deloitte has helped Sunway:

  • identify and automate 35 processes
  • streamlined and simplified processes across 13 business divisions
  • reduce processing time by 30%
  • 18 'super jobs' creations (internal IA experts)

Click here to read the case study

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San Beda University charts a roadmap to become a top digital university in the Philippines

San Beda University collaborated with Deloitte to chart a five year roadmap to be a top digital university in the Philippines, where students learn about emerging technologies, innovations in the industry, and experience new modes of teaching. The new college for Information Communication and Technology envisions to shape its graduates to become the leaders of a better tomorrow, through a world-class curriculum, faculty, and research, supported by an application of technology that furthers the social good.

Bank Danamon collaborates with Deloitte for their digital transformation journey

New digital technologies, changing customer expectations and increasing competition from new market entrants are changing the landscape for the banking industry. In order to thrive in this changing landscape, it is crucial that banks continue to provide customers with a unique value proposition, apply new digital tools to create the best customer experience, and security in their services.

PT Bank Danamon Indonesia Tbk., one of Indonesia’s largest financial institutions, engaged Deloitte Southeast Asia to build a digital transformation roadmap, and worked together to modernised their legacy processes and systems.

Watch the video to learn more about Deloitte Southeast Asia and PT Bank Danamon Indonesia Tbk’s collaboration in this transformation journey.

Monetary Authority of Singapore and Singapore Exchange engage with Deloitte on blockchain technology for tokenised assets

The Monetary Authority of Singapore (MAS) and Singapore Exchange (SGX) appointed Deloitte, Nasdaq and Anquan to develop Delivery versus Payment (DvP) capabilities for settlement of tokenised assets across different blockchain platforms. This will allow financial institutions and corporate investors to carry out simultaneous exchange and final settlement of tokenised digital currencies and securities assets, improving operational efficiency and reducing settlement risks.

Watch the video and click here to learn more. Link to the industry report and press release.

UnionBank engages Deloitte to co-create an agile organisation

Banks today are embarking on transformative digitisation projects in order to modernise their legacy systems and enhance their customer experience. Yet, to be truly successful in this endeavour, the adoption of new technology and the development of digital talent need to be incorporated simultaneously in order to build a holistic digital transformation strategy.

Union Bank appointed Deloitte Digital to develop a framework to train its 4,000 employees in digital banking and the use of new technologies.

Watch the video and learn how Deloitte helped Union Bank accelerate employees’ adaptability in this change process.

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