Deloitte Global 2021 Future of Cyber Survey finds rapid increase in cyberattacks driven by organisations’ embrace of digital transformation

MANILA, 27 October 2021 – Amid the acceleration of digital transformation, 69% of global leaders surveyed noted a significant increase in cyberattacks at their companies this year. However, despite the elevated risk environment, leaders plan to continue to invest heavily in digital transformation—with 94% of chief financial officer (CFO) respondents looking to move their financial systems or Enterprise Resource Planning (ERP) to the cloud. That’s according to a new Deloitte Global survey released today, which reveals that while there is no simple solution, there are a number of measures, which, when taken together, can enable organisations to embed cyber in every aspect of their business.

Deloitte Global’s 2021 Future of Cyber Survey analyses responses from nearly 600 global C-level executives who have visibility into the cybersecurity functions of their organisations, with the hope of increasing communication around embedding cyber into the core of every business, while providing insights on how organisations can increase visibility into complex technological ecosystems and implement best practices to better prepare for an unpredictable cyber future.

“Over the last year, businesses have been working overtime to remain competitive amid rapid technological change as accelerated digital transformation has drastically increased organisations’ vulnerability to cyberattacks,” says Emily Mossburg, Deloitte Global Cyber Leader. “As the complexities of integrated environments continue to grow, leaders must prioritise incorporating cyber into every part of their business or risk the consequences of inadequate cyber protections.”

Digital transformation has heightened the need for cyber strategies

With more than half of businesses experiencing an increase in threats to their organisations throughout 2020, the risks have never been higher as the shift to remote and hybrid working becomes more common for businesses worldwide. Organisations are continuing to face challenges balancing investments in digital transformations to remain competitive while protecting their systems from potential breaches. A clear plurality of the chief information officers (CIOs) and chief information security officers (CISOs) surveyed (41%) acknowledge that transformation and gaining visibility across increasingly complex hybrid ecosystems is the greatest challenge they face.

The wave of Zero Trust

In building a technology-forward, protected enterprise, Deloitte Global’s survey suggests the areas causing CIOs and CISOs the most significant challenge in managing cyber risk are transformation/hybrid IT (41%) and cyber hygiene (26%). As a result, companies are leveraging Zero Trust—a set of architectural guidelines that are based on the fundamental principle of “never trust, always verify”—to bridge the gap between business, IT and cyber domains reducing operational complexity and simplifying ecosystem integration. Businesses that leverage Zero Trust are leading the way in organisational change to better enable digital transformation by building security infrastructures to handle the speed of these transformations.

Investing in cyber means investing in the CISO

With hackers becoming savvier, organisations are more inclined to increase their cyber defence budgets. Among the survey respondents, almost 75% of leaders with more than US$30 billion in revenue reported they will spend more than US$100 million on cybersecurity protections this year. While these investments are being relatively evenly spread to broadly mitigate risk, we learned that greater attention is being given to threat intelligence, detection and monitoring; cyber transformation; and data security.

The convergence of technological prowess and increased cyber risk are changing the roles of today’s CISOs. As technology integrates further into daily business initiatives, so should the CISO’s responsibilities. According to our survey, there has been an increase of CISOs reporting to CEOs, going from 32% in 2019 to 42% in 2021 in the United States, and reaching 33% globally. This alignment allows for greater transparency on business initiatives and enhanced engagement at most levels – most importantly with C-suite executives like CFOs and chief marketing officers (CMOs) whose relationships with the CISO are critical in mitigating risk and creating authentic, safe customer experiences.

Over the next three years, CIOs and CISOs will continue to prioritise cyber. Respondents ranked security capabilities (64%), enhancing privacy capabilities (59%), demonstrating compliance capabilities (50%), and improving business efficiency and intelligence (45%) as the drivers for their adoption of emerging technologies. Among respondents from organisations headquartered in Asia Pacific, enhancing privacy capabilities is the top driver of the adoption of emerging technologies (63%), followed by security capabilities (49%) and demonstrating compliance capabilities (49%).

“With digital transformation impacting every aspect of business, it is becoming apparent that the journey can either enhance business performance or amplify and spread risk. Cyber security is a crucial enabler and integrating a clear and robust cyber strategy into the core of any business will not only help achieve business outcomes, but will also reduce vulnerability from cyberattacks. It is critical to break down institutional silos and get lines of business to collaborate on cybersecurity,” says Dave Kennedy, Deloitte Asia Pacific Risk Advisory Leader.

“Data is the core of digital transformation. In recognising the functionality of data and its ability to drive business outcomes and customer experiences, it is equally important to appreciate how it creates value over the long run. The foundation of sustaining and preserving shareholder value in an increasingly connected world lies in the ability to manage cyber and data,” adds Thio Tse Gan, Deloitte Southeast Asia Cyber Leader.

For more information and to view the full results of Deloitte Global’s 2021 Future of Cyber Survey, visit: www.deloitte.com/futureofcyber.

Methodology
The Deloitte 2021 Future of Cyber Survey, conducted by both Deloitte Global and Wakefield Research, polled nearly 600 C-level executives about cybersecurity at companies with at least US$500 million in annual revenue including nearly 200 CISOs, 100 CIOs, 100 CEOs, 100 CFOs, and 100 CMOs between 6 June – 24 August 2021, using an online survey.

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