Senior Manager at Deloitte Consulting
ul. Przybyszewskiego 56
Service Management Specialist with over 11 years of ITIL processes, IT Service Management and IT Business Management tools experience. As a Project Workstream Leader delivered major ServiceNow implementations and transformation projects for Customers in private and public sector. I specialize in implementations of ServiceNow IT Business Management as well as Service Strategy, Service Design, core ITIL Service Operations Processes like Request, Problem, or Incident Management. During project implementations I managed the work of teams of 5-18 resources over the periods of over five to nine months.