Webinar: Operational Transparency and Performance Management


Webinar: Operational Transparency and Performance Management

ServiceNow webinar series

Watch the webinar recording

We will present how we can automate measuring and reporting of IT services performance and bring transparency to the levels of service provided to the business in real-time.

Attendees will see ServiceNow capabilities to manage the portfolio of services, measure service levels against these services, and report on service level compliance.

Key takeaways:

  • How Service Owners can manage their portfolio of services in ServiceNow
  • How Service Delivery Managers can track the performance of the provided IT services
  • How ServiceNow can enhance the transparency for the Leadership in terms of the business services performance


Access the webinar recording from April 19th 2021

(free of charge)

Agata Lipiec

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