Financial Services Operational Continuity

Deliver Resilience, Efficiency and Customer Experience with Enterprise Business Services

Financial Services Companies face many challenges. Regulators insist on resilience and increased capital. Disruptors deploy efficient technologies that improve Customer experience. Enterprise Service Management offers Banks and Insurance Companies the means to redesign their Service Companies. Investment priority can target critical services and Operational Continuity.


Deloitte has partnered with ServiceNow® to create a solution for Financial Services Operational Continuity to accelerate the creation of Service Companies with Industry-standard design and improve service management.

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Deloitte's FS Operational Continuity vertical solution allows banks and insurance companies to provide operations, technology, and group function services from a separate service company, whilst delivering resilience, efficiency and customer experience with enterprise business service.

Deloitte is a Global Strategic Partner of ServiceNow



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