Deloitte’s Davos Insights

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The Fourth Industrial Revolution
At the intersection of readiness and responsibility

Deloitte Global’s third annual survey examines the intersection of readiness and responsibility to see how leaders are balancing the transition to Industry 4.0 – capitalizing on advanced technologies to help propel their businesses forward while acting in more socially responsible ways, particularly in the area of environmental stewardship.

The research surveyed more than 2,000 C-level executives across 19 countries on their approach to four key areas critical to industry 4.0 – strategy, societal impact, talent, and technology – and found that some leaders are performing better than others. Learn how some executives are successfully navigating the intersection of readiness and responsibility when we release the findings on 20 January.

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RFP for the Future

This year at Davos, Deloitte is giving young people a chance to react to the findings in the 2020 Readiness Report by voicing the changes they would like to see made in business and society. Here’s how to participate:

What do you want to see change in the future? Click the button below to create and submit your RFP for the future, then follow @Deloitte on Twitter and Instagram for the opportunity to be shared on our page. Share from your account and inspire others to voice their call for action during Davos 2020.

Deloitte WEF Davos Activities

Livestream events:

Deloitte invites you to attend a series of real-time conversations that explore this year’s Davos theme, Stakeholders for a Cohesive and Sustainable World. Be in the room no matter where you are by joining us on Facebook, LinkedIn, and Twitter.

Jan 21, 2020

08:00 – 09:00 (CET)
10:00 – 11:00 (CET)
15:30 – 16:00 (CET)
16:00 – 16:30 (CET)

How is Industry 4.0 redefining Asia Pacific?

08:00 – 09:00 (CET)

The Fourth Industrial Revolution is reframing the traditional pathways of how we work, think and learn. This session will discuss how Industry 4.0 is transforming Asia Pacific economies and businesses and the impact on leadership, strategy, and talent agendas.

Join Deloitte Asia Pacific CEO Cindy Hook as she moderates a discussion on which aspects of Industry 4.0 they see as most impactful in Asia Pacific and how it is changing the way businesses operate and compete in the region.

• Chng Kai Fong, Managing Director, Singapore Economic Development Board
• Dr. Bowen Zhou, President of JD Cloud and AI, Chair of JD Technology Committee and Vice President of JD.com
• Max (Masato) Nakagawa, Guest Professor, Hiroshima University

Tune in live on Twitter, Facebook, and LinkedIn on Tuesday, 21 January, to join the conversation.

Insights to driving SDGs and sustainable economic growth in Japan

10:00 – 11:00 (CET)

Sustainable Development Goals (SDGs) have been spread widely across three different sectors (public, social and business) and have become the common goals of the world. SDGs are moving companies to evolve the modern business models, which has been influenced by global capitalism over the past decades.

The live stream, moderated by Deloitte Asia Pacific Chair Hitoshi Matsumoto, will invite two leaders in the social and business sectors to provide deep insights on how we can drive SDGs and realize sustainable economic growth in Japan.

Panelists:
• Akira Sakano, Co-founder, Zero Waste Japan
• Fumiya Kokubu, Chairman of the Board, Marubeni

Tune in live on Facebook on Tuesday, 21 January, to join the conversation. This conversation will be livestreamed in Japanese and then later translated to English.

Expanding the definition of workplace diversity

15:30 – 16:00 (CET)

High-performing organizations know that a workforce that is representative of society’s diversity is not only socially responsible, but also a critical factor for business growth. Despite this, many still operate under a surface-level approach to diversity — one that still isn’t inclusive of neurological, physical, developmental, or even experiential differences.

In this panel, moderated by Frida Poilli , Founder & CEO, Pymetrics, leaders share how broadening the scope of diversity allows us to activate untapped talent, catalyzing real change and fostering a truly inclusive workplace.

Panelists:
• Aniela Unguresan, CEO and Co-Founder, EDGE Certification
• Claire Darley, Vice President, Digital Media Go to Market & Sales, Adobe EMEA
• Richard Houston, CEO, Deloitte North South Europe
• Steven Demetriou, Chairman and CEO, Jacobs Engineering

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

The multiplier effect: how cultures of inclusion and purpose increase our impact

16:00 – 16:30 (CET)

Focusing on purpose, rather than profits, builds business confidence and drives investment. It also has a transformative effect on talent: when people feel they belong and are contributing to something bigger than themselves, they are galvanized personally and professionally.

In this panel, moderated by Joyce Russell, President of Adecco Group US Foundation, we explore how creating cultures of inclusion and purpose help every employee connect the dots between their work and the meaningful impact that it contributes to.

Panelists:
• Alicia Tillman, Chief Marketing Officer, SAP
• Franz Paasche, SVP, Corporate Affairs, PayPal
• Lara Abrash, Chairman and Chief Executive Officer, Deloitte & Touche LLP
• Mary Draves, Chief Sustainability Officer, Dow Inc.

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Jan 22, 2020

09:30 – 10:00 (CET)
09:30 – 10:30 (CET)
12:00 – 13:30 (CET)
12:00 – 14:00 (CET)
15:30 – 16:30 (CET)

The pipeline catalyst: how access to leadership fosters female advancement in the workplace

09:30 – 10:00 (CET)

Women enter the workforce at 50/50, yet in 2019, just 29% of senior management roles were held by women and only 5% of C-suite roles were held by women. How can we strengthen the pipeline and support more women as they progress up the corporate ladder and into the C-suite? Access to existing leadership, people who will sponsor and support rising talent, is key.

In this panel, moderated by Amy Bernstein, Editor of the Harvard Business Review, we discuss the societal and systemic barriers that keep women from getting ahead, and explore why accessible leadership is key to female advancement.

Panelists:
• Ann Cairns, Executive Vice Chairman, Mastercard
• Andrea B. Smith, Chief Administrative Officer, Bank of America
• Sharon Thorne, Global Chair, Deloitte

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Career aspirations and the future of work

09:30 – 10:30 (CET)

This year’s World Economic Forum will address the issue of rapidly changing technology and what it means for the jobs of the future. What impact will the Fourth Industrial Revolution have on young people and the way we educate and prepare them for the world of work? And what is the role of business, governments and educators in addressing this challenge?

Research from the OECD suggests that there are wide gaps between young people’s career aspirations and the demands of the global economy. This event will feature Andreas Schleicher, the OECD’s Director of Education and Skills, alongside a panel of education specialists discussing a new report by the OECD entitled, “Dream Jobs? Teenagers’ Career Aspirations and the Future of Work.” The report explores the mismatch between young people’s career aspirations, and their ability to realize their dreams in a rapidly changing world of work.

Governments, schools and business must wake up to this challenge. Young people cannot be what they cannot see. The pressing need for high-quality career guidance for both young people and adults to take advantage of this revolution is clear. As automation quickens the pace of labour market change, the need for sustained action is becoming ever more urgent.

Panelists:
• Nick Chambers, Educations and Employer’s CEO
• Brittany Singh Williams, Educator and WEF Global Shaper
• Michele Parmelee, Deloitte Chief People and Purpose Leader

Tune in live on Twitter, Facebook, and LinkedIn on Wednesday, 22 January, to join the conversation.

Embracing Industry 4.0: an India narrative

12:00 – 13:30 (CET)

With the advent of Industry 4.0, the world as we know it will change. Organizations are preparing for long-term sustainability in a rapidly transforming world.

Deloitte India and the Confederation of Indian Industry (CII) are pleased to invite you for an insightful conversation on India’s readiness for Industry 4.0 adoption. Dignitaries and panel members will deliberate on findings of the readiness survey for Indian companies at this session during a private networking lunch at the World Economic Forum’s annual meeting in Davos.

Our moderator will be Shereen Bhan, Managing Editor and Anchor for CNBC-TV18, and Deloitte leadership team will host the session.

As India prepares to embark on massive digital transformation, we will discuss the integrated strategies that leverage Industry 4.0 technologies and are likely to help organizations grow, profit from doing good, and make an impact that matters to the world.

Panelists:
• Punit Renjen, Global CEO, Deloitte
• Vikram Kirloskar, President, Confederation of Indian Industry and Vice Chairman of Toyota Kirloskar Motor
• Government of India representative

Tune in live on Twitter, Facebook, and LinkedIn on Wednesday, 22 January, to join the conversation.

Zoom-Nasdaq panel & luncheon

12:00 – 14:00 (CET)

Join this lively panel discussion hosted by Harry Moseley, Global CIO of Zoom, to explore leadership’s role in empowering the workforce of tomorrow. How global organizations connect is being redefined. How we invest in people’s experience and engagement can build competitive differences driving an organization’s ability to move faster, while making sustainable choices. Executives and leaders have a unique responsibility and are optimally positioned to have a positive impact on the organizations they serve, and the communities those organizations touch.

Panelists will share how technology can be leveraged to impact organizations and society, addressing challenges such as fostering work-life balance and decreasing the carbon footprint, all while increasing top line growth. The panelists will conclude by answering a key question: “What comes next?”

Panelists:
• Larry Quinlan, Global CIO, Deloitte
• Mike Wright, Global CIO, McKinsey
• Laura Deaner, Global CISO, S&P Global
• Andrew Brandman, SVP, Salesforce

Tune in live on Twitter on Wednesday, 22 January, to join the conversation.

The frontlines of the future of mobility: latest development in the movement of goods

15:30 – 16:30 (CET)

Moderated by Alan Murray, Chief Executive Officer of Fortune, this panel of senior leaders will discuss how their companies are accelerating innovation through creating advanced ecosystems and environments for the movement of goods. The group will explore real life examples such as Alliance Texas, a leading mobility innovation zone for end-to-end supply chain logistics. Topics to be covered include: how new technologies such as unmanned aerial space and autonomous delivery vehicles will evolve and be adopted; the impact that increased connectivity and predictive analytics have to reduce friction across the supply chain; how digital control towers will continue to mature; and the potential new partnerships that might emerge…all to more better meet growing delivery expectations, shorten delivery times, and lower costs.

Panelists:
• Scott Corwin, Deloitte Future of Mobility leader
• Ross Perot Jr., Chairman of The Perot Companies and Hillwood
• Penny Naas, Vice President of International Public Affairs at UPS
• Swami Sivasubramanian, VP of Amazon AI at Amazon Web Services

Tune in live on Twitter, Facebook, and LinkedIn on Wednesday, 22 January, to join the conversation.

Jan 23, 2020

07:00 – 08:30 (CET)
08:30 – 09:00 (CET)
09:30 – 10:00 (CET)
10:00 – 11:00 (CET)
15:30 – 16:00 (CET)
16:00 – 16:30 (CET)
17:00 – 18:00 (CET)
17:30 – 18:00 (CET)

The price tag of plastic pollution

07:00 – 08:30 (CET)

Every year up to 2.7 million metric tons of plastic ends up in rivers, causing major ecological damage and pollution to shores and oceans. A recent study performed by Deloitte in partnership with The Ocean Cleanup concluded that the resulting economic impact could add up to USD 19 billion per year. This October, Boyan Slat, Founder and CEO of The Ocean Cleanup, introduced the Interceptor, first scalable solution to intercept river plastic pollution and can be deployed around the world.

Jason Girzadas, managing principal of Businesses, Global and Strategic Services (BGS), Deloitte US, will moderate a discussion on these challenges.

Panelists:
• Boyan Slat, CEO, The Ocean Cleanup
• Minister Luhut B. Pandjaitan, Government of Indonesia, Coordinating Minister for Maritime Affairs and Investment
• Kristin Hughes, Director at Global Plastic Action Partnership
• Laurens Petten, Deloitte partner and author of several studies performed in partnership with The Ocean Cleanup

Tune in live on Twitter, Facebook, and LinkedIn on Thursday, 23 January, to join the conversation.

Moving freely: how mobility innovation creates more inclusive opportunity

08:30 – 09:00 (CET)

Mobility is a human right, yet it hinders huge swathes of society. Dismantling these proverbial — and often literal — barriers unlocks myriad opportunities on both an individual and a global scale. When people and goods are able to move smarter, safer, and faster, communities thrive across all dimensions.

Shelly Zalis, CEO of The Female Quotient, will moderate while leaders discuss the future of mobility and its potential to transform the world as we know it.

Panelists:
• Scott Corwin, Deloitte Future of Mobility leader
• Sharan Burrow, General Secretary, International Trade Union Confederation

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

A new decade, a new opportunity for achieving equality in tech

09:30 – 10:00 (CET)

As innovation reaches new heights, consumers, governments, and organizations are wondering how to ensure that technology is used ethically and responsibly. That's where the business case for diversity and inclusion re-enters the conversation. Not only do teams with diverse backgrounds and mindsets stretch the status quo and encourage "outside the box" thinking, but they are also better positioned to spot biases and bring innovation blind spots to the forefront.

In this panel, we share why D&I and ethical tech need to be taken into consideration together — and how to go about it in the most impactful way.

Panelists:
• Fran Katsoudas, EVP and Chief People Officer, Cisco
• Judith Williams, Chief Diversity & Inclusion Officer, SAP
• Kelly Herod, Deloitte US
• Kendal Parmar, Co-Founder and CEO, Untapped

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

AI and emerging technologies in financial services

10:00 – 11:00 (CET)

Artificial intelligence has opened the doors to new opportunities for financial services firms. Advances from AI can be seen in the front, middle and back-offices. Firms will need to consider where to invest to get the most value for their business and consider which emerging technologies should be deployed along with AI. In this session moderated by Bob Contri, our Deloitte Global Financial Services Industry Leader, we will discuss how financial firms are using AI and emerging technologies today and, in the future, to unlock new value.

Panelists:
• Bob Contri, Global Financial Services Industry Leader, Deloitte
• Ann Cairns, Executive Vice Chairman, Mastercard
• Tom de Swaan, Chairman of the Supervisory Board, ABN Amro

Tune in live on Twitter, Facebook, and LinkedIn on Thursday, 23 January, to join the conversation.

Recruit, retain, reflect: how to foster women in tech

15:30 – 16:00 (CET)

We all know that we need to recruit more women in tech, but retaining them is just as important. Women hold less than 30% of STEM positions, while half of the women who enter STEM fields leave by the 10-year point in their careers.

In this panel, moderated by Noa Gafni Slaney, Executive Director, Rutgers Institute for Corporate Social Innovation, we explore how to pave paths for women to enter, remain, and advance in STEM professions — and how fostering women in tech leads to stronger teams, better ideas, and more dynamic performance.

Panelists:
• Donna Glass, Global Business Leader – Risk Advisory, Deloitte
• Joan Stone, VP and Chief Communications Officer, VMWare
• Raquel Tamez, CEO, Society of Hispanic Professional Engineers
• Savita Subramanian, Head of US Equity & Quantitative Strategy, Bank of America Merrill Lynch Global Research

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Women leading the reboot accelerator for the SDGs

16:00 – 16:30 (CET)

Today’s youth can inspire sustainability leaders in industry, government, and NGOs by taking real action toward their bold new vision for a sustainable future. In a discussion moderated by Ann Rosenberg, Senior VP for UN Partnerships at SAP & Global Head of SAP Next Gen and SAP University Alliances, SAP, hear how women leaders are mobilizing young people around the world through the Reboot Program to accelerate impact for the United Nations’ Sustainable Development Goals (SDGs).

Panelists:
• Dianne Dain, Global Partnerships, UN Technology Innovation Labs
• Sissel Hansen, CEO, The Startup Guide
• Terri Cooper, Chief Inclusion Officer, Deloitte US

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Combatting global financial crime

17:00 – 18:00 (CET)

Financial crime will likely be a significant global challenge for the industry in the foreseeable future. In this Livestream moderated by Anna Celner, our Deloitte Global Banking and Capital Markets Leader, we will discuss current perspectives and challenges facing the financial services industry and public sector when tackling financial crime.

Panelists:
• Anna Celner, Global Banking and Capital Markets Leader, Deloitte
• Jay Collins, Vice Chairman, Banking, Capital Markets and Advisory, Citigroup
• Sir Rob Wainwright, Deloitte
• Timothy Adams, President and CEO, Institute of International Finance

Tune in live on Twitter, Facebook, and LinkedIn on Thursday, 23 January, to join the conversation.

Drivers of change: megatrends that are reshaping our world

17:30 – 18:00 (CET)

The future is already here, we just need the tools to understand it. That’s where megatrends come in—transformative technologies augmenting talent models, efficiencies around information flow, strengthened customer centricity. These are drivers impacting business at a rapid pace, intersecting with other large structural changes to shape what the future enterprise can be, the role it will play in society, and how it will remain viable for the long-term. One key theme runs throughout these megatrends: equality, as a social and economic imperative.

Shelly Zalis, CEO of The Female Quotient, will moderate while leaders explore how to think like a futurist and delve into the large structural shifts needed to make inclusion part of a company's DNA.

Panelists:
• Joe Ucuzoglu, Deloitte US
• Mark Thompson, President and CEO, The New York Times

Join Deloitte live on Twitter from the Female Quotient’s Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Deloitte on the WEF Davos program agenda:

Jan 21, 2020

Shaping the future of consumption

08:30 – 09:15 (CET)

This session, moderated by Deloitte Global CEO Punit Renjen, will discuss the changing role of the consumption industry and highlight best practices for outcome-based consumer products and how sustainable practices can align with profitability to ensure a long-term value proposition.

Speakers:
• Carlos Brito, Chief Executive Officer, Anheuser-Busch In-bev
• Zara Ingilizian, a member of the WEF Executive Committee and head of Shaping the Future of Consumption
• Jeffrey Lu Minfang, Chief Executive Officer, Mengniu Group, People's Republic of China; International Business Council
• Xu Lei, Chief Executive Officer, JD Retail, JD.com, People's Republic of China
• Judith McKenna, President and Chief Executive Officer, International, Walmart, USA

Tune in live on Facebook during the session to join the conversation.

AI in financial services, the financial institution of the future

08:30 – 09:15 (CET)

AI systems are becoming tightly integrated with a range of other emerging technologies, such as 5G, blockchain and quantum computing, each bring new and potentially valuable capabilities to financial services.

The aim of this session is to explore these technological intersections and identify the disruptive new business models and the value propositions they could enable. Panelists will discuss pervasive and intractable problems facing the financial services industry, the potential of emerging technologies to solve these problems, and technology-enabled new value propositions.

Accelerating SDGs

Ice Village, Davos Switzerland

16:00 – 17:00 (CET)

The 2019 Social Progress Index projects that the UN Sustainable Development Goals (SDGs) will not be achieved until 2073, significantly beyond the original target of 2030. For future generations, this lack of progress is unacceptable and they are loudly and actively telling the world that we must do more to address the critical issues of our time—climate, democracy, and inclusion.

Today’s leaders are attempting to understand these issues better and respond with responsible decision-making. This discussion, moderated by Deloitte Global Chair Sharon Thorne, will focus on the critical roles of business, government and civil society to accelerate progress toward the UN Sustainable Development Goals.

Linking up the next generation of entrepreneurs

17:15 – 18:00 (CET)

This session marks the launch of the WEF UpLink platform, a purpose-driven digital venture and Community of Action, in which innovators and start-ups can join forces with leading organizations, experts, and investors to accelerate the 2030 Agenda. Remarks will be given by Deloitte Global CEO, Punit Renjen.

Panelists:
• Prof. Klaus Schwab, Founder and Executive Chairman, WEF
• Sarah Kelly, Anchor-at-Large, Deutsche Welle
• Melati Wijsen, Co-founder, Bye Bye Plastic Bags
• Marc Benioff, CEO, Salesforce TBC
• Allen Blue, Co-Founder and Vice-President, Products, LinkedIn, USA
• Badr Idrissi, Co-Founder and Chief Executive Officer, ATLAN Space, Morocco
• Fatima Azzahra El Azzouzi, Global Shaper, Casablanca Hub, Morocco

Tune in live on Facebook during the session to join the conversation.

Jan 22, 2020

The Wall Street Journal breakfast event: Industry 4.0: at the intersection of readiness and responsibility

Journal House at the Steigenberger Grandhotel Belvedere, Davos Switzerland

07:00 – 08:00 (CET)

William Lewis, CEO and Publisher of The Wall Street Journal, and Punit Renjen, CEO of Deloitte Global will be co-hosting a panel conversation focused on “Industry 4.0: At the Intersection of Readiness and Responsibility”. The panel will discuss why a triple bottom line focus is more important than ever.

Tune in live on Twitter, Facebook, and LinkedIn during the session to join the conversation.

New age on global mental health

07:30 – 09:00 (CET)

The global momentum on mental health is growing with significant attention from governments, business, international organizations and civil society groups that have worked to elevate the issue on local, regional and international agendas. However, it is critical that the global community is aligned on the outcomes toward which they are working, and the principles that guide their activities.

Data for mobility

10:00 – 11: 00 (CET)

Leaders from across the public and private sectors will convene to review findings from the recent WEF study on “Activating a Seamless Integrated Mobility System (SIMSystem): Insights into Leading Global Practices” and advance collective thinking on how data and digital platforms can accelerate sustainable movement of people and goods in cities. The study offers best practices and key design choices cities need to conquer as they stand up digital platforms for mobility. Underpinning the discussion is the role data must play in any future of mobility ecosystem.

UpLink Launches in Davos

Nearly 4 million young people took part in the global climate strikes of September 2019, a capstone in a monumental tide of youth engagement and action in recent months. How can this momentum be turned into broad based collaboration and scaled impact? How can young innovators, activists and entrepreneurs connect to established skill and resources, to truly make a difference?

Deloitte, Salesforce and LinkedIn, working for the World Economic Forum and in collaboration with the United Nations, are launching a new crowdsourcing and community-building platform called UpLink. It is a digital crowd-engagement platform designed to enable mass participation in initiatives and actions inspired by the UN’s Sustainable Development Goals (SDGs). UpLink will be launched at the World Economic Forum’s Annual Meeting 2020 in Davos. When it goes live soon afterwards, the first UpLink communities will focus on SDG14, “Life Below Water.” Then, during 2020, UpLink’s scope will grow to cover all 17 SDGs, with more online capabilities, connecting to stakeholders all over the world.

Watch the UpLink inauguration live during the Davos session, “Linking Up the Next Generation of Change-makers” on Tuesday 21 January at 17:15 CET. This session will feature the founding UpLink partners, represented by Marc Benioff (Founder and CEO, Salesforce), Allen Blue (Founder and VP, LinkedIn) and our own Global CEO, Punit Renjen.

Thought leadership