Insights

Transportation, Hospitality & Services

Deloitte’s Global Transportation, Hospitality & Services integrated team of professionals provide business services, market insights, and strategic guidance for transportation, travel, hotel, restaurant, food service, resort, and gaming companies delivering innovative solutions to complex issues.

Moving the global travel industry forward

A special article produced for the 2018 World Travel & Tourism Council (WTTC) Global Summit.

Executive summary

The global travel industry today has reached unprecedented size and momentum, as disposable incomes grow larger across the world. Although there are factors that make the industry vulnerable, the travel space continues to thrive in 2018. Investments in travel start-ups capable of offering novelty, data derived from emerging technologies, and employee engagement will elevate personalization for consumers. How can these personalized interactions unlock a myriad of new revenue streams?

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