Deloitte Digital’s provider accelerator
Care Connect: connecting patients to care
Deloitte’s accelerator for healthcare providers. Built on top of the Salesforce platform, Care Connect helps provider organizations attract, retain and engage patients to maximize value.
Managing healthcare has changed. To be competitive today, healthcare providers need to address the major changes that are driving patient behavior and adopt a customer service mindset. This emerging demand for customer centric care is driving innovation and transforming the patient-centered experience – from appointment scheduling to timely access to billing information and transparency in health care purchasing decisions. Deloitte has drawn from its industry knowledge to identify areas of development associated with patient engagement, and uses leading practices to provide a sleek, solid foundation that can be customized to specific providers. Deloitte Digital’s Care Connect accelerator can make patient-centered care a reality by providing a full-service solution to digital patient engagement.