Privacy Statement

Introduction

Deloitte.com is comprised of various individual global, country, regional, or practice specific websites, each of which is provided by Deloitte Touche Tohmatsu Limited ("DTTL") or one of its member firms or their related entities (collectively, the "Deloitte Network"). These individual websites are designated in the upper right hand corner of each webpage. Please see About Deloitte for a more detailed description of the Deloitte Network.

Who does this Privacy Statement apply to?

This Privacy Statement applies only to Deloitte in Singapore (“we”, “us” or “our”), which includes Deloitte & Touche LLP and its related entities in Singapore.

What does this Privacy Statement cover?

We are a privacy conscious global organisation. This Privacy Statement explains how we collect, use, store and disclose and transfer personal information when you use “this Website” or provide personal information to us through “this Website”.

When we refer to “this Website”, we are referring to specific webpages associated with Deloitte Singapore. This includes:

• Pages accessed using the www.deloitte.com URL that are labelled as "Location: Singapore" in the upper right hand corner;
• Pages, blogs, forums, wikis or other social media applications associated with Deloitte Singapore; and
• Communications issued by Deloitte Singapore that link directly to this Privacy Statement.
  

Are all areas of this Website covered by this Privacy Statement?

Certain areas of this Website may have separate privacy statements that apply to personal information collected via those pages (e.g., recruitment). A separate statement may be applicable because of the nature of the personal information being collected (for example, information collected during the recruitment process) and to provide additional detail about how we handle information collected via those pages.

What about the privacy policies of other Deloitte network firms?

The Deloitte member firms, and their related entities, are located all over the world and are subject to the privacy laws of the particular country or countries in which they operate. As a result, other entities within the Deloitte Network may have their own privacy statement governing the handling of any personal information they collect. Importantly, the websites of other Deloitte member firms or their related entities, as well as other websites that may be linked to this Website, are not governed by this Privacy Statement.

We encourage visitors to review each of these other website's privacy statements before disclosing any personal information.

By using this Website and providing personal information to us, you are agreeing to the collection and use of your personal information as described in this Privacy Statement.

Information collection

Personal data is defined as any information that can uniquely identify an individual either on its own or when combined with other information. According to the Personal Data Protection Act 2012 (PDPA), business contact information, such as business addresses and telephone numbers, is not classified as personal data when utilised exclusively for business-to-business (B2B) transactions.

The following types of personal data we collect about you include, but are not limited to:

• Personal particulars (e.g. name, contact details, residential address, date of birth, identity card/passport details, race/ethnicity, nationality, marital status, family background, religion, languages spoken, and/or gender);
• Banking and Financial information (e.g. account numbers, income);
• Employment details (e.g. education level, qualifications, academic transcripts, member of professional bodies, certifications, occupation, directorships and other positions held, employment history, curriculum vitae, salary, and/or benefits);
• Your personal opinions made known to us e.g. through feedback or surveys; and
• Other electronic data or information relating to you such as IP addresses, cookies, activity logs, online identifiers and location data through your usage of our products and services or as part of their delivery to you.
  

We may collect your personal information when you use this Website or when you attend a Deloitte event, or an event sponsored by Deloitte. For example, if you sign up to receive promotional materials, thought leadership or communications about services provided by us.

We collect personal information that is specifically and voluntarily provided by you for the purpose the personal information is collected. The types of information that we collect may vary depending on the nature of the activity. We will take reasonable steps to provide clear information about the nature of those activities and the purpose for which we are collecting your information. Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers. Do not provide personal information to us, unless you consent to our use of that information for its legitimate business purpose.

We do not usually seek to collect sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation). We will reasonably identify any information that is mandatory for the provision of our services, or that is required under relevant legislative requirements, at the time of collection. While you have the option not to provide us with the requested data, please note that failure to do so may impede our ability to engage in business with you or to address your inquiries in accordance with our legal obligations.

We will, where necessary, obtain your explicit consent to collect and use such information. Under certain circumstances, we may assume deemed consent from you when you voluntarily provide your personal data for purposes that are reasonably apparent at the time of collection, and rely on exceptions to the need for consent under the PDPA for the collection, use or disclosure of your personal data.

Log information, cookies and web beacons

To ensure that this Website is well managed and to facilitate improved navigation, we collect standard internet log information including your IP address, browser type and language, access times and referring website addresses. We also use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow this Website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. Additional information on how we use cookies and other tracking technologies and how you can control these can be found in our Cookie Notice.

Children's privacy protection

We understand the importance of protecting children's privacy in the interactive online world. This Website is not designed for or intentionally targeted at children or those 18 years of age or younger. It is not our policy to intentionally collect or maintain personal information about anyone under the age of 18.

Information use

We use the personal information that we collect to provide you with services that you have requested for, manage your request or attendance at hosted events, provide you with access to specific content or communications about specific areas of interest, or provide you with promotional materials, thought leadership or communications regarding services provided by us or other entities within the Deloitte Network that we feel may be of interest to you.

The purposes for which your personal information may be collected and processed include, but are not limited to:

• Providing professional services and products;
• Verifying your identity for the purposes of providing products or services and allowing access to our premises;
• Assessing and processing applications, instructions, or requests from you;
• Communicating with you, including providing updates on changes to products and services;
• Responding to your queries or feedback;
• Addressing or investigating any complaints, claims, or disputes;
• Conducting screenings or due diligence checks as may be required under applicable law, regulation, or directive;
• Complying with all applicable laws, regulations, rules, directives, orders, instructions, guidance, and requests from any local or foreign authorities, including regulatory, governmental, tax, and law enforcement authorities or other authorities;
• Monitoring products and services provided by or made available through us, including to prevent, detect, and investigate crime/fraud;
  

Financial reporting, regulatory reporting, management reporting, risk management (including monitoring credit exposures), audit, and record-keeping purposes.Purposes where specific to the context and scenario in which your personal information is being collected and/or processed, will be communicated to you separately through the channel of collection/communication where reasonably practicable.

We may use personal information that we collect via this Website to manage and improve this Website, to tailor the content of this Website to provide you with a more personalised experience or draw your attention to information about our services that we feel may be of interest to you, to seek feedback on services provided by us or entities within the Deloitte Network, for market or other research purposes, or to protect our rights or property and that of our users and, where appropriate, to comply with legal process.

You may at any time request that we discontinue sending you promotional materials or other communications generated in response to your provision of personal information via this Website by clicking on the unsubscribe function in the communication, or by contacting us at the address below.

Disclosure of information to third parties

We may disclose personal information to other entities within the Deloitte Network and other third parties that we engage to assist us in providing professional services to our clients or in the operation of our business (i.e. our subcontractors, advisors and suppliers) in order to respond to your requests or inquiries, as part of a corporate transaction such as a sale, divestiture, reorganisation, merger or acquisition, or where those parties process personal information on our behalf.

All of these disclosures may involve the transfer of personal information across geographical borders to countries or regions without data protection rules similar to those in effect in your area of residence. We may also store your personal information in a jurisdiction outside the country where the purpose is provided or where you are based. We take steps to ensure that a standard of protection is accorded to personal information that we transfer to other entities in the Deloitte Network, or to third party service providers, that is in accordance with applicable law.

We may also be required to disclose personal information to law enforcement, regulatory, or other government agencies, or to other third parties, to comply with legal or regulatory obligations or requests.

By providing personal information through this Website, you are consenting to the disclosures described above.

Retention of information

We will retain personal information for as long as the information is reasonably required to fulfil the purpose collection of the personal information and in accordance with applicable legal requirements.

Blogs, forums, wikis and other social media

This Website may host various blogs, forums, wikis and other social media applications or services that allow you to share content with other users (collectively “Social Media Applications”). Any personal information that you contribute to any Social Media Application can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. Accordingly, we cannot guarantee that any information that you contribute to any such Social Media Application will be handled in accordance with this Privacy Statement, and we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that you contribute to any such Social Media Application.

Your Rights with Respect to Your Personal Data

You may request access to your personal information, request to correct your personal information if you believe that it is incorrect, withdraw your consent to the processing of your personal information within our possession or control, or unsubscribe from communications at any time, by contacting us at the address below. In all cases, we will treat requests to access personal information or for correction of personal information in accordance with applicable legal requirements.

Information security

We employ reasonable commercial standards of technology and operational security measures to protect the personal information entrusted to us from unauthorised access, disclosure, alteration, or destruction. While we diligently work to secure your data, please be aware that no security system can offer absolute assurance. We kindly request that you also take proactive steps in safeguarding their personal data. We encourage the adoption of robust data protection practices to complement our efforts.

Changes to our Privacy Statement

We may modify or amend this Privacy Statement from time to time at our discretion. When we make changes to this Statement, we will amend the revision date at the top of this page, and such modified or amended Privacy Statement shall be effective as of that revision date. We encourage you to periodically review this Privacy Statement to be informed about how we are protecting your information.

Questions or complaints

If you have any questions or concerns regarding the privacy of your personal information while using this Website or if you would like to make complaint, please contact:

Deloitte Singapore Data Protection Officer
Lena Tan
Tel no: +65 6530 5596
Email address: sgprivacy@deloitte.com