Social Impact

Services

Social Impact Consulting

To ignite and inspire social change

Deloitte’s Social Impact practice helps clients in the public, private, and social sectors become a catalytic force to meet our greatest societal challenges. We bring the best of Deloitte’s expertise combined with our passion to help our clients deliver lasting social change. We disrupt the status quo, co-create meaningful outcomes and empower our clients to achieve their deepest aspirations.

Human Services and Disability

The Disability sector is facing unprecedented change, as it transitions to an individualised funding model with the introduction of the National Disability Insurance Scheme (NDIS).

Our team works closely with the Disability sector (both Government agencies and Not for Profit service providers) to navigate the impacts of the NDIS reform and provide people with a disability the support they need.  We also work with a range of market participants to bring innovation to the sector including developing innovative alternative funding mechanisms and advising on new technologies for service delivery.

Our key services include:

  • Strategic planning
  • NDIS readiness
  • Customer strategy
  • Leadership and capability development
  • Workforce planning
  • Process optimisation
  • Systems transformation
Human Services & Disability

Aged Care

The Aged Care sector is rapidly evolving as it undergoes significant reform to secure its longer term sustainability.

Our Not for Profit and Social Impact consulting team works with Aged Care providers and industry leaders to support the sector’s transition to a consumer-led and competitive environment.  We work with service providers to build sustainable businesses that deliver consumers greater choice and flexibility.

Our key services include:

  • Strategic planning
  • Revenue diversification strategy
  • Business model redesign (including financial sustainability)
  • Customer strategy
  • Leadership and capability development
  • Workforce planning
Aged Care

Indigenous

We work with the Indigenous sector (across Government, Not for Profits and Land Councils) to build the sector's capacity in achieving self-determination and economic independence.

Our team provides strategic business advice and capacity building support to help Indigenous organisations and businesses realise their full potential to create a lasting social impact.

Our key services include:

  • Strategic and business planning
  • Financial sustainability strategy
  • Economic development strategy
  • Governance and risk management
  • Leadership and capability development
Indigenous

International Aid and Development

We help our clients across the public, private, and social sectors develop and implement viable strategies and programs for generating sustainable social and development impact at scale. Our work in this area is premised on the belief that sustainable and scalable social impact comes from effective cross-sectoral collaboration (creating shared value) across all sectors.

Our key services include:

  • Strategic planning
  • Funding innovation
  • Private sector engagement
  • Operational efficiency
  • Leadership and capability development
International Aid

Membership organisations

In an increasingly challenging market, membership organisations struggle to remain relevant and connected to their members.

Our team works with membership organisations to enhance their member value proposition and leverage ‘best of breed’ technology to deliver a unique member experience.

Our key services include:

  • Strategic planning
  • Customer strategy
  • Digital strategy
  • CRM design and implementation
  • Operational efficiency.
Membership Organisations

Read more on the blog

Being no. 1 at what counts - building a better Australia

The Social Progress Imperative has launched the 2016 Social Progress Index with support from Deloitte and its strategic partners.

Achieving economic independence through Indigenous-operated businesses

When it comes to improving the social, economic and cultural wellbeing of Indigenous Australians, the role of business – particularly Indigenous-operated business – has never been more important. 

The Importance of leadership development in the not-for-profit sector

Operating in an already complex environment where critical support is delivered to communities in need, there are now new challenges for the NFP sector.

Collaborating for a sustainable NFP sector: Breakfast with Anna Bligh

As part of our commitment to the long-term success of the Not-for-Profit (NFP) sector, Deloitte Australia, Aon and Macquarie Bank, created the 'Social Impact Forum'.

Is 'Profit with Purpose' attainable? 3 tips for social impact

Do you believe business has a significant role to play in society, beyond the pursuit of profit?

Our social impact reports and brochures

Social Progress Index 2017

Deloitte Global and its member firms work closely with Social Progress Imperative, a non-profit organisation committed to changing the way we measure what matters most to global and local communities around the world.

Social Impact brochure

Sustanability Services brochure

Leadership Development brochure

Contact us

Francis Thomas

Francis Thomas

Chief Executive Officer, Deloitte East Timor

Francis is the CEO of Deloitte in East Timor as well as being the Regional Managing Partner of Deloitte in the Northern Territory of Australia. Francis’ experience is diverse and includes assurance (e... More