Case studies

Delivering service that matters

We serve clients with quality and distinction, making a measurable and attributable impact

Deloitte aims to be potential clients’ first choice when they’re looking for an auditor’s auditor. When they need the confidence to take decisive action and achieve transformative results. When they require deep knowledge on complex tax issues. When they are facing a bet-the-company challenge.

Deloitte is a strong, global brand. Our member firms have relationships with four out of every five Fortune Global 500® companies. That includes 92 percent of all technology, media, and communications companies, and 87 percent of the world’s financial service and consumer business companies. Member firm clients know us, trust us, and express extremely high satisfaction with the service they receive.

Many would call that “success.” We call it “a good place to start.”

Deloitte’s journey continues and our destination is undisputed global leadership. It’s not enough to be a leader. We aspire to be the best.

We recognize that our network’s future depends on Deloitte people and their ability to provide clients with distinctive service and measurable impact. Deloitte wants to be potential clients’ first choice when they’re looking for an auditor’s auditor; when they need the confidence to take decisive action and achieve transformative results; when they require deep knowledge on complex tax issues; when they are facing a bet-the-company challenge.

To ensure their global clients receive consistent, high-quality, distinctive, world-class service wherever in the world they want it, Deloitte member firms are investing in and strengthening our network by:

  • Equipping lead client service partners with the resources and authority they need to succeed;
  • Deepening our insight into industries and sectors to bring valuable and actionable perspectives to bear on clients’ business challenges; and
  • Promoting “hyper collaboration” among our businesses and member firms so that Deloitte’s multidisciplinary model delivers exceptional results.

Clear purpose. An unwavering commitment to putting clients first. Top-tier talent. Innovative solutions and alliances. Consistent, superior delivery. The courage and conviction to make an impact that matters. Leaving a stronger organization for the next generation of talent. These are the characteristics of undisputed leaders.

These are the characteristics of Deloitte.

“Deloitte”, “we”, “us”, and “our” refer to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. See additional information.

service that matters
*Includes all companies where Deloitte member firms served as external auditors and those companies where Deloitte member firms earned > US$500K in revenue during FY14 (non-audit).

Watch Deloitte Global CEO Punit Renjen explain how Deloitte member firms deliver service that matters.

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