In interviews, candidates are evaluated not only on their technical skills and knowledge but also on their emotional resilience. For those aiming to join Deloitte, one of the largest professional services organizations, demonstrating the ability to manage emotions effectively can complement your professional skills. This guide offers strategic insights to help you understand your emotions and present your best self during the interview process.
Understanding emotional intelligence in interviews
Understanding emotional intelligence (EI) can substantially boost your success in interviews. While emotional intelligence encompasses various dimensions, in this blog post we’re focusing on two fundamental aspects, namely, self-awareness—being aware of your own emotions—and empathy—understanding and recognizing others' emotions. By honing in on these broader aspects, we can develop a better understanding of EI and its application in professional settings, helping you stand out in your next interview.
To effectively showcase your emotional intelligence during an interview, thorough preparation is essential. Here are some strategies to help you get started:
Pre-interview preparation
- Research and prepare
Consider diving into the role, the company culture, and the industry. This knowledge can boost your confidence and help you tailor your responses to align with the company’s values and expectations. Exploring the company's website, mission statement, and recent news can provide valuable insights. Reflect on how your skills and experiences align with the job description and stay updated with industry trends through social media and relevant forums.
- Mock interviews
Practicing with mock interviews might help you refine your answers and become more comfortable with the interview format. Feedback from these sessions could help you identify and work on any emotional triggers that might surface during the actual interview.
- Mindfulness and relaxation techniques
Engaging in mindfulness exercises such as meditation, deep breathing, or yoga might reduce stress and enhance concentration, helping you maintain composure during your interview.
During the interview
- First impressions matter
Your introduction can set the tone. Maintaining a calm demeanor, offering a firm handshake (if interviewing in person), and smiling naturally can help you appear confident and positively influence the interviewers’ perception of you.
- Active listening
Focusing on the questions being asked and engaging with the interviewer can demonstrate your interest in the position and help prevent misunderstandings. If you feel overwhelmed, taking a moment to pause and breathe might help you regain your focus.
- Manage stress responses
Using subtle techniques like deep breaths or pausing to collect your thoughts might help to stress management.
Post-Interview Reflection
- Reflect on your interview performance
After the interview, reflecting on what went well and what didn’t might help you understand how you managed your emotions throughout the process, enabling emotional and professional growth.
- Seek feedback
If possible, obtaining feedback from your interviewers could provide insights into how your responses were perceived and what you can improve for future interviews.
Long-term strategies for personal growth
- Continuous learning
Investing in personal development to enhance your emotional intelligence might include reading books, attending workshops, or engaging in professional coaching.
- Build resilience
Challenging yourself with new experiences that push you out of your comfort zone could build your skill set and enhance your emotional resilience, preparing you for unexpected challenges.
- Network and learn from others
Engaging with professionals who inspire you might provide mentors and role models whose experiences and advice can be invaluable in developing your emotional intelligence.
By integrating these strategies, you can demonstrate your emotional intelligence and enhance your chances of success in the interview process. Good luck!