People

Rachana Dharia

Managing Director, Customer Service Leader for Deloitte Digital

Customer Strategy and Design Offering Leader | Deloitte Digital US-India Offices

Rachana Dharia

Fairmont, Level 2

Hiranandani Business Park

Mumbai

Maharashtra

India

400076

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Rachana serves as the Deloitte Digital Customer Strategy and Design offering leader in India. Additionally, she is the Service leader in the US and India. Rachana spearheads strategic initiatives, driving revenue growth and innovation to empower large transformation programs and enabling clients to win in the marketplace.

With over 26 years of experience in digital transformation at the intersection of strategy, product, design, and technology, Rachana brings a wealth of knowledge. Central to Rachana's approach is a commitment to fostering a culture of innovation and agility and understanding customer behavior. Her blueprint for client success involves a collaboration in navigating dynamic business decisions.

With an impressive tally of over 83 global awards, including four coveted Cannes Lions, Rachana's impact extends far beyond accolades. Her resilient mindset embraces continuous learning and adaptation, ensuring she stays ahead of the curve and bolsters client success.

Rachana Dharia