Digital Disruption Index

From experimentation to transformation

The pace of technological change is accelerating. In less than 12 months since we published the last Digital Disruption Index, we have witnessed significant shifts in investment in new technologies, with the likes of artificial intelligence, augmented and virtual reality, and blockchain gathering momentum. However, in the rush to keep up, our findings reveal many organisations are yet to develop a coherent strategy for investing in these digital technologies.

Building on our initial findings published in 2017, as well as our long-standing research into innovation and the future of work, the second edition of the Digital Disruption Index explores six key themes around investment in digital technologies and ways of working.



Methodology

Key Insights

Leaders lack confidence in their own digital skills

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Customer experience is central to digital transformation

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From technology experimentation to end-to-end digital transformation

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Get the bigger picture with augmented reality

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Blockchain set to move from prototyping towards production

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Increase in investment in artificial intelligence

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Contacts

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Methodology

Deloitte invited leaders from the UK’s most influential companies and public sector bodies to participate in an online survey. One hundred and six executives responsible for digital technologies and ways of working from FTSE listed companies, large private companies and large UK public sector organisations participated in the survey. The combined market value of the 106 survey participants is £707.8 billion, which equates to approximately 27 per cent of the UK quoted equity market. This information, which was collected between February and March 2018, has been analysed in aggregate and forms the basis of this publication. In some Figures, because of rounding, percentages may not add up to 100.