Embracing digital

As digital accelerates change on a global scale, how do you make the right tech decisions for your business?

Connected worker:

Digital disruption in the services sector

What can you do?

“Significant steps towards the launch of 5G will happen in 2017: by end-2017, we expect tens of millions of users to be able to access maximum speeds in the hundreds of megabits per second.”

To do:

Parts of the services industry are reaching an inflection point – as the cost of technology is falling far enough to justify the investment.

1
Consider which new technologies are at your disposal. From tools to increase workers’ productivity to those that add value for the client.
2
Book a visit to Deloitte Digital to see the Connected Employee in action.
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Getting to grips with the digital consumer

The 6 key digital technologies that are improving consumer experience

What can you do?

“The fourth industrial revolution is seeing the emergence of the smarter organisation which operates in an agile and flexible way.”

To do:

Consumer expectations are constantly evolving. How can you keep up?

1
Assess the customer experience of your business as it stands.
2
Set realistic goals & actionable steps for transforming your customer experience.
3
Prioritise your requirements, from lower investment tactical quick wins through to longer-term, higher investment innovation and disruption. Understand your customer: Monitor consumer confidence with the Deloitte Consumer Tracker
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Becoming a data-driven organisation

C-suite now recognise data as a critical asset

What can you do?

“More data has been created in the past two years than in the entire history of the human race. Yet less than 0.5% of all data has ever been analysed and used.”

To do:

What can you do to respond to this continuum of data disruption?

1
Determine which model will provide the right structure and ownership for analytics in your business.
2
People ask questions; data provides answers. Getting the right skill mix is crucial. Learn about the essential skills for working in a machine age.
3
Find out if your organisation has the right data security in place. Discover more about IT risk.
Read the full report
How Blockchain is changing the infrastructure of financial services

Research from Deloitte & the World Economic Forum

What can you do?

“Blockchain, or distributed ledger technology, will form the foundation of next generation financial services infrastructure.”

To do:

1
Get to grips with blockchain technology.
2
Find out about our smart identity platform.
3
What are the four disruptors and how should you respond?
Read the full report

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