Impact Report 2017
Alongside our broader impact and contribution sit the key metrics through which we measure our ongoing performance.
This section is split into:
- Marketplace metrics
- Workplace and diversity metrics
- Community metrics
- Environmental metrics
Click on the tabs below to explore the data.
|Average profit per equity partner (£k)||822||837||865|
|Average effective tax rate per equity partner % 2||47||49||49.8|
|The average number of equity partners and employees, on a full time equivalent basis, during the year:|
|Total Revenue (£m)||2,675||3,040||3,380|
|Service line revenue (£m)|
|Audit & Risk Advisory||708||824||932|
|Industry revenue (£m)|
|Consumer & Industrial Products||724||786||904|
|Technology, Media & Communications||266||298||324|
|Healthcare & Life Sciences||177||221||247|
|Energy & Resources||169||170||184|
|Additional financial information|
- 1 This figure relates to the revenue generated across industries outside our main industry groups shown above.
- 2 Includes National Insurance contributions as well as income tax.
All figures represent UK and Swiss operations (and exclude CIS and Financial Advisory Middle East operations)
Workplace and diversity metrics
|Workplace and diversity|
|Investment in learning and development*||£28.5m||£34.7m||£36.3m|
|Total number of graduates, school leavers and interns recruited 1||1,577||1,765||1,667|
|Number of school leavers hired through Deloitte's apprenticeship scheme, BrightStart 1||61||105||205|
|Standard voluntary attrition rate||17%||15.6%||15.2%|
|Number of partner and director promotions*||206||309||323|
|Number of promotions across the business*||4,422||4,944||5,370|
|Women - executive roles||20%||23%||23%|
|Women - board roles 2||25%||25%||25%|
|Women - partners* 3||15.4%||16.4%||17.7%|
|Women - employees*||43.8%||43.4%||43.4%|
|Average mean gender pay gap across Deloitte 4||17.8%||16.8%||18.2%|
|Average median gender pay gap across Deloitte 4||--||--||15.3%|
|Average mean gender pay gap within grade pools||1.5%||1.8%||2.5%|
|Average mean bonus pay gap across Deloitte||--||--||50.9%|
|Average median bonus pay gap across Deloitte||--||--||39.1%|
|BAME - partners 5||--||--||4.64%|
|Deloitte People Survey: Employee engagement index 6||65%||--||67%|
|Deloitte People Survey: Inclusion 7||76%||--||77%|
- 1 Figures reported relate to those joining Deloitte UK in autumn 2016. (The 280+ school leavers reported in the main narrative references those who joined in autumn 2017.)
- 2 This figure includes the three INEs and Caryl Longley as Secretary.
- 3 We are committed to increasing the number of female partners to 25% by 2020 and 30% by 2025.
- 4 Figures reported for FY17 are not directly comparable to figures reported for FY15 and FY16, because the calculations required under The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017 are slightly different to those we used in previous years. View full details of our gender pay gap.
- 5 This is the first year that we have measured and tracked the number of BAME partners. We are committed to increasing the number of BAME partners to 10% by 2021.
- 6 The Deloitte engagement index is taken from our UK biannual People Survey and measures satisfaction, willingness to recommend to others as a place to work, pride and commitment. The information is then collated to form an index that links these key business metrics and provides a proxy for our people’s engagement with the firm.
- 7 The percentage of people agreeing in our People Survey with the statement “At Deloitte, I am respected as an individual.”
* These metrics include UK and Switzerland.
Community Metrics 1
|One Million Futures strategy 2||FY15||FY16||FY17|
|Total 'Futures' impacted as part of One Million Futures Strategy||N/A||N/A||138,165|
|Major 'Futures' as proportion of total Futures impacted 4||N/A||N/A||9%|
|One Million Futures - total number of society partnerships||N/A||N/A||54|
|Community contribution 5|
|Total firm contribution 6||£8.3m||£6.8m||£4.7m|
|Number of community volunteers||3,204||3,753||3,449|
|Community volunteering hours 7||41,579||46,801||31,258|
Deloitte Access - est. number of students directly supported
- 1 The introduction of a new 5-year One Million Futures (OMF) strategy has meant a step-change in how we measure and report on our wider contribution. This year we are presenting a range of new community metrics forming the basis for how we will report progress towards the overall OMF goals.
- 2 Our social impact strategy ‘One Million Futures’ aims to support a million people get to where they want to be - raising aspirations, improving skills and developing leaders. The strategy launched on 1st June 2016 and will continue for five years.
- 3 The Basis of Reporting for calculation of Futures is available here. The Deloitte Sustainability Services Team has performed a limited verification of data used in the calculation of OMF, tracing a sample of data back to source and seeking evidence. This work does not constitute a complete review nor provide assurance as to the accuracy or completeness of the reported information.
- 4 Our approach to measurement of OMF differentiates between Major impacts on Futures (e.g. via direct employment) and Minor impacts on Futures (e.g. skills development gained via Deloitte employability workshops). More details on the OMF measurement approach is contained within the OMF Basis of Reporting.
- 5 All community contribution data is reviewed at source by the Deloitte Responsible Business team. Our external evaluation partners Social Enterprise UK and Renaisi test and challenge all of our reported information and the underlying processes. We act upon any recommendations and lessons learned in informing our future Responsible Business activity.
- 6 The historical reporting process for community activity at Deloitte followed an externally assured Global CR reporting framework. As part of this framework we reported ‘discounted work’ to UK-based clients with public service outcomes and / or charitable status – this included the value of services delivered beyond a benchmarked “break-even” point with other professional service firms. As part of the new approach to measurement and reporting for OMF we have decided to remove this methodology from our process – this ensures the contribution and impact reported is that directly provided through our OMF strategy and programmes. For comparative purposes previous years community contribution have also been restated to reflect this methodological change.
- 7 The inception of a new strategy and focussed society programme around OMF combined with the selection and set-up of over 50 new society partner relationships has reduced the level of volunteering opportunities available this year. However, we are confident that both the volunteering numbers and hours contributed will increase in future years as the overall programme develops.
Scope of community data is UK only.
Carbon Emissions (tonnes CO2e)
|Scope 1 emissions 1||2,834||2,781||2,685|
|Scope 2 emissions 2||2,910||3,006||3,230|
|Scope 3 emissions 3||40,186||43,191||47,441|
Total emissions per FTE
- 1 We measure our carbon footprint using the GHG Protocol methodology. Scope 1 refers to all direct GHG emissions, in which we include gas consumption, generator fuel, fugitive refrigerant emissions and our owned-vehicle fleet.
- 2 Scope 2 are indirect GHG emissions from our consumption of purchased electricity, heat or steam within our buildings.
- 3 Scope 3 are all other indirect emissions that we feel are significant to our operations, including our travel covering reimbursed private cars, rental cars, air travel, rail travel, bus travel, taxi travel and hotel stays; waste disposal from our offices; and transmission and distribution losses from our procured electricity.
Performance against Our Green Journey targets
|FY16||FY17||Progress (1-yr)||Progress vs. target||Target date|
|GHG emissions||Reduce scopes 1, 2 and 3 emissions (tonnes CO2e) by 35% per FTE||4.29||2.44||2.56||5%||-40%||FY21|
|Energy efficiency||Reduce emissions intensity from energy usage (tonnes CO2e)by 40% per FTE||1.51||0.40||0.38||-5%||-75%||FY21|
|Water consumption||Reduce potable water consumption (m3) by 30% per FTE||8.91||6.96||7.83||13%||-12%||FY21|
|Waste production||Reduce quantities of waste production (tonnes) by 20% per FTE||0.16||0.13||0.12||-8%||-25%||FY21|
|Paper usage||Reduce paper consumption (kg) by 50% per FTE||58.13||31.10||22.96||-26%||-61%||FY21|
|Travel||Reduce travel-related GHG emissions (tonnes CO2e) by 25% per FTE||2.76||2.52||2.63||5%||-5%||FY21|
These metrics include the UK and Switzerland.