Episode #18: Is technology really making our lives better?    

The Green Room by Deloitte podcast

From smarter healthcare to remote working, there’s no doubt that technology has had a positive impact on our lives. But there are downsides too. In an always-on world, how is constant connection affecting our mental and physical health? Or is it too early to tell?

And as our lives move online, how can we be sure that businesses are keeping our data secure? If technology was wiped from the world, would it be good to go back and have a fresh start? Could we even imagine our lives without it?

This week, we’re diving into the world of technology to look at whether it’s really making our lives better. Joining our hosts George and Lizzie to discuss this big question is Paul Lee, UK partner and Head of Global Research for Technology, Media and Telecommunications (TMT) and Libby Cousins, partner at Deloitte Digital UK and marketing practice lead.

Tune in to find out:

  • What Lizzie’s favourite smartphone app is and why
  • If George’s vegetable box deliveries are doing more harm than good
  • Libby’s views on how businesses can keep our data as secure as possible
  • Why Paul thinks technology connectivity is like a game of KerPlunk

We believe that we rely on technology, but if we were to go without it for a couple of days, we would really quickly adjust. We’ve lived for centuries without these technologies. They make our lives better, but they’re not fundamental to all of our lives. – Paul Lee


Paul Lee
Head of Global Research, TMT, Deloitte

Paul is a UK partner who leads industries research, specialising in technology, media and telecommunications (TMT). In his global role, his approach spans qualitative research, undertaking large-scale surveys of consumer behaviour, testing devices, playing video games and watching TV. He presents research findings with clients across multiple industries in the UK and EMEA, and leads Deloitte’s TMT Predictions and Global Mobile Consumer Survey programmes. Prior to his role with Deloitte Research, Paul was Director at Gartner Consulting, leading work in the telecommunications sector.

Read more

Libby Cousins
Partner, Deloitte Digital

Libby is a Partner at Deloitte Digital UK, leading the marketing practice, as well as the Facebook Marketing Relationship. She has a keen interest in the future of marketing, particularly in the insight, measurement and optimisation space. Her industry focus is predominantly media organisations but she also has experience across retail.

Read more

Find out more

If you’re interested in any of the topics we talked about during this episode, you might find the links below useful.

The Green Room by Deloitte podcast

Visit The Green Room by Deloitte podcast library for the full collection of episodes.

Did you find this useful?