2020 Annual Report

Scope of the UK Annual Report

This report covers the impact of Deloitte LLP in the UK during the period 1 June 2019 to 31 May 2020.

In October 2012, we produced our first Deloitte UK Impact Report outlining performance against our targets during the year to 31 May 2012. From 2020 we will integrate our reporting across our Impact, Financial and Transparency reports and publish all of these at the same time as an ‘Annual Report’. This will outline how we have continued to progress as a responsible business and provide details on our business strategy and financial performance. It also covers a range of other issues of importance to our key stakeholders, including narrative, metrics and case studies demonstrating our impact on our clients, our people and society.

This year’s UK Annual Report focuses on the contribution Deloitte makes in three areas:

  • Our Purpose in action
  • How we make a difference - working together to respond to COVID-19
  • Helping to shape the future of the UK

Details of our financial statements, Transparency Report and Leadership and governance structures can be accessed via the relevant links.

Materiality and stakeholder engagement

Our impact is shaped by the relationships we have with our stakeholders, including our people, our clients, charities and NGOs, local communities, industry groups and trade bodies, as well as governments and regulatory bodies.

We continue to engage closely with our key stakeholder groups in a variety of ways, some formal and some informal. We share our expertise on issues such as social mobility and the future of work by contributing to government policy consultations and select committee inquiries.

These sit alongside our established stakeholder engagement channels such as client service assessments, CFO surveys and people surveys, hosting events and debates on topical issues, participating in advisory and advocacy groups and our annual Deloitte Stakeholder Forum.

Each of these interactions helps us to maintain strong and open relationships with our key stakeholders and to ensure we retain an absolute focus on issues that are material to those individuals and groups, achieving a greater impact in everything we do.

Defining materiality, completeness and responsiveness

Materiality in this report refers to issues, concerns and impacts of importance to our key stakeholders. Disclosing material information ensures stakeholders can make informed judgements, decisions and actions about our sustainable performance and our ability to create value for our people, our clients and society.

A summary of sample topics and key themes arising is included here. We have used the core themes arising from our stakeholder engagement to identify the three focus areas that form the structure of our UK Annual Report.

Assurance 2020

Across the Report our environmental performance information and financial results are externally assured. Other measures go through an internal assertion testing process by our Sustainability Services Team.

BDO LLP provides:

  • Independent limited assurance in respect of selected environmental performance information contained in the Deloitte LLP Impact Report. BDO’s Independent Assurance Statement is available here together with Deloitte’s Basis for Reporting for the reporting period 1 June 2019 to 31 May 2020. We are acting upon BDO’s recommendations and the lessons learned are helping us to inform our future work.
  • The financial performance information contained within this report is based on the financial statement audited by BDO LLP. The Report of the Independent Auditor is included here.

All community contribution data is reviewed at source by the Deloitte Responsible Business team. Our external evaluation partner, Social Enterprise UK, test and challenge the reported information and the underlying processes. We act upon any recommendations and lessons learned in informing our future Responsible Business activity.

Our Sustainability Services Team has performed a limited review on this Report, tracing a sample of statements and figures back to the firm’s source data.

The Transparency Report is approved independently by the UK Oversight Board.