Life at Deloitte

Clare Cooper

HR Supplier Relationship Manager, Shared Services Organisation

I am the relationship manager for an extensive portfolio of third party suppliers across the HR function, including automotive, healthcare, accommodation, insurance and training providers to name just a few. I work closely with our suppliers to continually improve processes, provide strategic and commercial guidance, as well as sourcing support services consumed by Deloitte. My role is to ensure that service and expenditure are managed in a way that adds value to both Deloitte and its suppliers.

What attracted you to this role?

The biggest draw for me was the kudos and prestige of working for Deloitte. I also wanted a role that would expand my knowledge as, despite having 16 years of experience in HR, I hadn’t approached it from this angle before. I have been in this role for over a year now and I am really enjoying it.

What do you enjoy most about your role?

Building relationships through the continuous networking and liaising with external clients and internal stakeholders. Contracts are live documents and I enjoy discussing new ideas, new ways of working and seeking out how to continually improve processes to add value. I never know what will land on my desk so the variety makes every day interesting and challenging.

What training and development opportunities are available to you at Deloitte? 

The opportunities to expand your knowledge and skill set are readily available at Deloitte. I am attending a course on Continuous Process Improvement which will certainly be useful for my role. It’s a nationally recognised qualification and everybody in the Shared Services Organisation is eligible to enrol.

What social, society and corporate responsibilities have you been involved with at Deloitte?

Deloitte offers you the opportunity to be involved on all levels. The community days we do are very rewarding and a great way to meet new people. The social side is good fun too - last July, all 5 service lines were invited to play cricket together at Dulwich Cricket Ground!

What advice would you give to someone considering joining our Shared Services Organisation?

You can have a career for life at Deloitte. Whatever role or level you start at, it is just the beginning. There is always the opportunity for self-improvement. 

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