Life at Deloitte
Reena Shukla, Analyst
Programme Leadership Consulting, London
I joined Deloitte in September 2013 after completing a BA in Management Studies and Economics at the University of Leicester. I had previous internships and work experience in Investment Banking, Sales and Wealth Management but Management Consulting was completely new to me. Undoubtedly, what attracted me to Deloitte most of all was the calibre of people I met, the breadth of clients we serve and the opportunities Deloitte provide to graduates. Our clients cover a spectrum of industries and geographies and so I was attracted to the variety a career in Management Consulting at Deloitte would bring.
What work do you get involved in on a day to day basis?
It’s difficult to define what sort of work I do on a day to day basis given the breadth and variety of my tasks, though most recently my work has largely been centred around project management, complex planning and around business transformation; I’m at the heart of the project, overseeing all workstreams and liaising with my team, both client and internal, constantly. My work ranges a lot but my average day has gone something like this:
07.15: My alarm buzzes in my hotel room, the work day is about to begin.
08.15: I’m ready, laptop and work phone at hand, having breakfast with my team before we walk over to our client site.
08.30: I arrive at my desk at the client office - this week I’m in Essex by chance, my UK team are dotted around the world, a few of us here in Essex, some in London, and the rest scattered through the US, Australia and in Bermuda.
08.45: I power up my laptop and have a tea whilst I check through any emails that came in overnight.
And that’s where the consistency ends! With the exception of first thing in the morning, most days my day varies substantially. Often, the day will involve creating deliverables for clients, analysis and tracking against plans, meetings, stakeholder management, and working with my team to address what’s best for our client, in and outside of the remit of the project. My projects have been really varied and so there is no typical project – I’ve worked across sectors and geographies and in and out of the office and enjoy the variety the role involves.
What do you like most about the office and region that you work in?
The London office is a brilliant location, it’s a fifteen minute walk to the heart of the city as well as to the West end, so you’re in easy walk of the financial capital of the world, as well as shopping and foodie prime location! There are tonnes of brilliant restaurants, bars and theatres in easy distance and it really is a great city to live and work in.
Which personality traits or skills aid success in your industry?
Without a doubt, I would say attention to detail and strong organisation skills are critical to succeed; as well as the ability to listen and voice your opinion. Being proactive, flexible and having the ability to “roll up your sleeves” are also imperative.
Talk us through the most exciting project that you have worked on
My most exciting project so far has involved working with a global insurance software provider, to professionalise the business as well as helping to secure sales and accelerate their business goals. Through this project I have an incredibly varied role which began with the establishment; facilitation and maintenance of maintain channels of communication and reporting. We supported the business with their sales strategy and assisted in make sales globally and so my role was multi-faceted. In addition to this I worked at accelerating a particular module of software for the US. I worked with a brilliantly talented and fun team of 30 in the UK, which contributed towards this being undoubtedly the most exciting project I’ve worked on.
What social, society and corporate responsibility activities have you been involved with at Deloitte?
Deloitte supports the St Mary Magdalene Academy in Islington, a new school for children of all backgrounds; I’ve been involved with a number of community events at this school. Deloitte gave me time off from project work to go to the school and help prepare the students for interviews and applications and to give a flavour of what working in Professional Services entails. This is just one of the many Corporate and Social Responsibility activities available to get involved with.
How has Deloitte played a role in your long term career goals?
Working at Deloitte has given me a solid understanding of how businesses work; leading programmes gives an insight into the milieu of a number of organisations, and the work we do means that we oversee the complexities associated. We are involved at every stage and work closely with our clients. Management Consulting gives you exposure to people at all grades of a business so you can understand how they all fit together and more importantly I’ve learnt so much from the people I’ve worked with. My teams have all been filled with talented, bright people with diverse backgrounds so I’ve learnt both technical and soft skills from colleagues and clients alike.
What advice would you share to others considering a career in your industry?
There is so much variety and so many opportunities in this area that there is potential to find your niche and grow it; be passionate, work hard and take advantage of the breadth of talent within the firm to gain advice, ideas and insight. If you’re hard working, proactive, business-minded, and willing to learn then this really is the place for you.