Life at Deloitte

James Mansfield

Senior Consulting, Consulting, OT & T, Public Sector

James joined Deloitte as a Senior Consultant in our Consulting practice, having served in the Royal Navy for 18 years and leaving at the rank of Lieutenant Commander.

What were your reasons for leaving the military and why did you join Deloitte?

I wanted a different challenge, as I was getting stuck in a rut in the military.

What transferable skills and experience have you brought from the military?

The ability to think through a problem and come up with innovative solutions. Also the confidence to brief these solutions to audiences of all grades.

What work do you get involved in on a day to day basis?

I talk to people in each area of the client, and ask them what they do and why they do it. I take this and work out how the organisation can manage all this activity.

What was the biggest culture shock when you first started in professional services/Deloitte?

The flatter hierarchy and meritocratic approach. You don’t do work for your boss to deliver – if you have the relationship with the client, and you’ve done the work, you are pushed to the front.

What do you like most about your role?

The problem solving and the face-to-face work with people. I have the freedom to challenge the status quo (in fact that’s what I’m paid for!). I like the people I work for.

Tips for joining Deloitte with the right mind set?

Don’t wait for things to happen. There are so many opportunities and options, you need (and are expected) to take charge of your own direction.

How do you deliver impact, leadership and innovation in your role?

The Deloitte brand carries a lot of weight – when I make suggestions or proposals I find I am listened to. This has made the transition easier, but my military leadership / analytical skills have been really valuable.

What social, society and CSR activities have you been involved with at Deloitte?

Both the Deloitte Cycling club and Sailing Club.

How has Deloitte played a role in your long term career goals?

It’s given me confidence, training and credibility.

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