Life at Deloitte
Justin joined Deloitte in January 2013 as a Consultant in our Consulting, Operations practice in Bristol having served nine years in the U.S. Army. Justin has a BA in Middle Eastern Studies from American Military University and an MBA from The University of Bath.
What were your reasons for leaving the military and why did you join Deloitte?
I had wanted to become a consultant while in university however, following the events of September 11th 2001 I joined the Army in order to serve my country. After 9 years in the Army, with multiple deployments, I felt I had served my country well and could focus on the career path I had always envisaged. Additionally, between training and deployments, I was away from home an average of 10 months a year so a career change was good for my family.
I joined Deloitte for the same reason I enjoyed the Army; the challenging work, the ability to make an impact and the team-based culture within consulting. I learned about Deloitte from friends who worked for firm, one of whom had made the Military to Deloitte transition. I was able to get the inside story from them and decided it would be the best place to start my new career.
What transferable skills and experience have you brought from the military?
I have found a great deal of my military experience is transferable to my current role. Of note I would say the ability to think through a problem set and then conduct in-depth planning is a major asset. Many of the planning techniques from the military are valuable as a consultant, particularly being able to plan strategically and execute tactically.
What work do you get involved in on a day to day basis?
My role is continually changing but the focus has been on designing efficient, cost effective and resilient supply chains across a variety of sectors.
What was the biggest culture shock when you first started in professional services/Deloitte?
I thought I was good at PowerPoint and Excel but the level of quality and expertise demanded by Deloitte’s exacting standards made me realise I needed much more practice.
What do you like most about your role?
In my current project I work in a very close knit team composed of both Deloitte and the Client. I enjoy the competitive environment where everyone is working to the best of their ability to create positive change. I also enjoy the fact that I am able to make an impact and see the value our team is adding to the client.
Tips for joining Deloitte with the right mind set
A positive attitude is a given. As a market leader Deloitte expects excellence and this will mean a sharp learning curve; don’t get frustrated and don’t be afraid to ask questions. Military training provides invaluable skill sets for the commercial world however some commercial skill sets can only be learned on the job. Everyone I have met, from Analysts to Partners are willing to go out of their way to help but only if the question is initially asked.
How do you deliver impact, leadership and innovation in your role?
I have found the military model of mentorship and chain of responsibility to be important in my present work. Understanding that people need to be responsible for their own work but also that everyone has weaknesses that can be developed has helped me to work better with both clients and colleagues.
What social, society and CSR activities have you been involved with at Deloitte?
I have been involved in fund raising events, educational insight days and a lecture at my former University.
How has Deloitte played a role in your long term career goals?
Deloitte has an excellent training and commercial education programme that has the potential to maximise my career as a consultant and provide value to whichever clients I work with.