Life at Deloitte

Rachel Jackson

Senior Manager, Audit, Private Markets, Nottingham

I studied at the University of Salford and completed a 4 year degree in Business Operations & Control. I trained with Touche Ross (prior to the firm becoming Deloitte) and two years after qualifying I went to work in a group accounts role at a listed group. Following a career break when I had 2 children, I returned to Deloitte working part-time firstly in tax and then moving back to audit where I have spent the last 9 years working with our private market clients.

What work do you get involved in on a day to day basis?
Every day at Deloitte involves something different which I really enjoy. This could involve meeting up with the owner of a family owned business, reviewing files in the office or out on site with the audit teams, planning for future audit and non-audit work, discussing and resolving auditing issues with audit partners or with our technical teams, the list goes on. I am responsible for managing my own time in order to meet client deadlines and working on a wide range of private clients, varying in size and complexity. A number of my clients are based in the property and technology sectors and I continue to build up strong working relationships with these people.

I have recently taken on the role of senior professional standards reviewer for the Midlands region which has enabled me to come into contact with a wide range of people in our midlands office.

What do you like most about the office and region that you work in?
I have worked in the Nottingham office for all of my career at Touche Ross and then Deloitte and have made some great friendships along the way across all service lines. Everyone is very friendly and I feel part of a great team. Right from the start I felt people were happy to help me with things I needed to know, and were there to chat through ideas and informally mentor me as I progressed through the firm. We also have close ties with the Birmingham office and regularly work with teams from across the Midlands.

What is your top tip for working in your industry?
My top tips are to plan your time well, prioritise tasks and shout up if you need help – there’s always someone who has experience to point you in the right direction.

What social, society and corporate responsibility activities have you been involved with at Deloitte?
I try and attend a number of the social evenings held, subject to childcare commitments, as I think it’s vital we all meet up outside of the normal work environment to catch up. This is a great way to also meet the new trainees in an informal environment. There is an office charity for which various events are held throughout the year to raise money for the worthy causes which have been picked by Nottingham office staff.

How has Deloitte played a role in your long term career goals?
When I first came back to Deloitte as a part-time assistant manager and mother of two children, including one with challenging special needs, I never imagined where Deloitte could lead me.

I have been given great opportunities to develop my career, with the appropriate support from senior people in the office to enable me to progress to senior manager. This has involved hard work and focus and sometimes having to go that extra mile, however every step of the way Deloitte has supported me either through letting me alter my work hours to fit round my children and the hospital appointments I need to attend, or enabling me to take the summer months off when my child transitioned to secondary school. Deloitte fully promote agility in working and I can say hand on heart this has been at the corner stone of my working life at Deloitte.

There are so many opportunities to take advantage of working here including secondments within other departments or other offices within or outside of the UK. The technical support and training we receive is excellent and fully supports the challenging work I am involved in day to day.

What advice would you share to others considering a career in your industry?


The Midlands region has a very high percentage of owner managed businesses and we continue to look at increasing our share of this market. Alongside your career development, there are significant opportunities for developing numerous skills including technical, presentation, communication and delegation skills and responsibility for meeting deadlines.

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