Case studies

Metro Bank Mobile App and Website

Customer Engagement

With stores currently concentrated in London and the south, the overhaul of its digital presence was an essential element of Metro Bank’s plan to reach new customers across the UK.

Metro Bank turned to Deloitte Digital to transform its customer website and create a stand-out mobile-banking app. The new state-of-the-art app was launched in under 12 months and has already won ‘Best Mobile Banking App’ in the 2017 Moneywise awards. The new website has also seen a 23% increase in users.

As a result of these digital projects, Metro Bank is now in a much stronger position to pursue future growth.

MCA Awards

The ‘Metro Bank Mobile App & Website’ project has been shortlisted for the Management Consultancies Association’s 2018 Awards in the Customer Engagement category.

Read our other MCA Award nominations

MCA Awards 2018 Finalist logo
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