Solutions

Dbriefs frequently asked questions

Do you have a question regarding Dbriefs? Please see below the answers to some FAQs.

General FAQ

How do I register for a webcast?

You may register using the link on any webcast you are interested in, or alternatively directly from the Dbriefs invitation emails. Once you have completed a short registration form for your first webcast, you may ‘Express Register’ for each subsequent webcast by entering only your email address.

Is there a deadline for registration?

No, although we recommend registering no later than ten minutes prior to any event. Once registered, a confirmation email will be sent containing the link needed to access the webcast.

When does registration close?

Registration remains open until the live webcast closes. It may then be viewed at any time from the On demand page.

After I register for a webcast, when will I receive the details necessary to access it?

Upon registering, you will be sent an automatic confirmation email with the access link. Two reminder notices will be sent to you on the day of the webcast.

How do I subscribe to or unsubscribe from the Dbriefs mailing list?

You may subscribe to the Dbriefs webcast programme by completing our Join Dbriefs form, or simply registering for one of our webcasts. You may unsubscribe at any time by clicking on the Unsubscribe link which also appears in each of our invitations.

How much does it cost to view a webcast?

Nothing – they're absolutely free.

How long are the webcasts?

Unless it specifically states otherwise, all Dbriefs webcasts will last for approximately one hour.

What is the ideal time to join a webcast?

We recommend joining the webcast about five to ten minutes before it begins, to ensure your computer is configured properly.

What if I missed a live webcast?

All Dbriefs webcasts are archived for 180 days after they originally air, and are available on our On demand page.

Technical FAQ

What are the minimum technical requirements to view a webcast?

Visit webcast help for full technical support and information.

Is there a dial-in number for the webcast?

No. All audio and visual aspects are streamed directly over the Internet and come through your computer.

Why can't I hear anything?

There are several factors that impact audio performance. First, check the following: Are there speakers on the computer? Does the computer have a sound card installed? Is the volume set too low or set to mute? If you still can't hear anything, visit the webcast help page.

Sometimes I lose sound for a few seconds. Why is that?

The delay in sound is due to buffering. Because our webcast is entirely Internet-based, this will happen occasionally. However, rest assured the sound will pick up where it left off and no audio will be lost.