Ready to Operate

Societies today face a growing set of complex challenges which require major programmes to engineer significant change. These programmes are integrated into complex ecosystems which are inherently difficult to operate, control and evolve. Getting operational readiness right is critical to maximising benefits, and helps to manage the reputational risk that programmes bring. No matter the industry and nature of your programme, our experience can help you tackle the risks of being ready to operate.

The Case of Readiness

Operational readiness enables organisations to act early to minimise disruption, effectively embed new infrastructure within their organisation, and optimise operations to ensure the benefits from investment are realised.

"Operational Readiness isn’t a final check, it shapes how and what the Programme delivers"

Core Principles

Over the last few years we have supported many major programmes across the UK and globally. Through those experiences, we believe that three core principles are critical to successful operational readiness

Application to your organisation

The framework is incredibly versatile and scalable depending on your organisation’s needs. Deloitte Major Programmes focusses on solving the most challenging issues facing the world today and we offer support across Major Capital Infrastructure, Path to Net Zero, Future of Healthcare, Digital & Financial Infrastructure, Disrupted Industries & Structural Reform, Social Justice and Major Sporting & Cultural Events.

For wider insights on how to deliver major programmes see our Programme Aerodynamics approach.

Get in touch

We would be delighted to discuss what our Ready to Operate framework could mean for your major programme. We can also offer you an immersive ‘Deloitte Greenhouse Lab’ to discuss your key organisational challenges in more detail and provide you with a tangible action plan. Please get in touch with our operational readiness leaders.

Key contacts

Rob Scopes

Rob Scopes


Rob is a Partner in our Major Programmes practice, he leads our Infrastructure and Capital Projects capability in the UK, and focuses on operational efficiency for clients with significant infrastruct... More

Marc O'Connor

Marc O'Connor


Marc leads Deloitte's Capital Projects consulting business globally and the Energy, Resources & Industrials sector in UK Consulting. He is a partner in the Major Programmes business in Human Capital. ... More

Nathaniel Young

Nathaniel Young


Nat is a Director within Deloitte’s Public Sector Transformation practice, where he specialises in major transformation and complex change programs in the transport and infrastructure sector. He has a... More

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