Our experienced travel regulation team, which is ranked in both Chambers & Partners and the Legal 500, has an in-depth understanding of travel law and regulation, the travel industry and the issues which travel businesses face

What we do

The team works with blue chip travel primary providers through to online aggregators and fast growth innovators, as well as more “traditional” travel companies, such as OTAs, tour operators and travel management companies. We believe all come to us because they recognise our combined technology and travel expertise as setting us apart from other legal advisors in travel and being uniquely beneficial to them. 

How we can support you

The team consists of recognised experts in travel law with many years of experience and an in-depth understanding of the legal issues affecting the travel industry.

We provide pragmatic and commercial legal advice to help travel companies comply with their regulatory obligations, whilst also managing risk and maintaining strong commercial and customer relationships.

As all players in the travel sector increase their reliance on technology, data and deeper understanding of their customers’, as the UK’s leading specialist technology and digital law firm we are best placed to support travel and tourism businesses as the digital revolution creates further opportunities for their operations as they create the best possible experience for their customers.

Through our other legal specialists in IP, Employment and Corporate teams, we also advise providers, facilitators and aggregators of technology, services and transport across the travel industry with their needs in those areas.

Travel law advisory

We can provide support on a wealth of legal issues faced by travel businesses. Some of the more practical assistance that we can provide includes:

Travel law and regulation

Assisting you in navigating and complying with the UK’s regulatory framework for the travel industry; including the Package Travel Regulations and ATOL Regulations.

Contracting support

We can help you manage risk and maintain compliance by drafting and negotiating the supplier and customer contracts that your business enters into.

Business model review

If you are considering a change to your business model or want to audit your current legal compliance; we have the combined legal and industry knowledge to assist.

Global travel legal advisory

Together with our international Deloitte Member Firms, we can assist you in obtaining specialist travel law advice across the globe.

Amongst other operational issues, we advise on:

The UK’s travel regulatory, including The Package Travel & Linked Travel Arrangements Regulations 2018, the ATOL Regulations 2012 and EC 261/2004 (flight delay and disruption)
ATOL Reform
Consumer Booking Terms & Conditions
GDPR and data privacy
Contracts with overseas suppliers
Retail agency agreements (ATOL and non-ATOL)
Agency business models
Business travel framework agreements and regulatory exemptions
Licences and insurances required to trade in the UK
The requirements of consumer and advertising law
Travel technology development, licensing and implementation arrangements
Travel product distribution through digital channels
Travel data mining, data analytics and data utilisation and personalisation relationships

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