Insights

Connected health

How digital technology is transforming health and social care

April 2015

With more than 100,000 health apps, rapid growth in wearables and 70 per cent of the UK population now owning a smartphone, digital technology looks set to revolutionise the future of health and social care.

Connected health, the latest report from the Deloitte Centre for Health Solutions, provides a current view of the ways in which digital technology is changing practices in health and social care, with an emphasis on the UK. It addresses the opportunities and challenges, as well as strategies for taking digital health to true implementation.

Key findings

  • Europe expected to overtake USA as largest mHealth market by 2018
  • As the capacity and capability of digital technology is advancing exponentially, its cost is also falling
  • Technology enabled care has the potential to increase provider productivity, deliver cost savings, reduce avoidable service use and improve health outcomes
  • Digital technologies can empower patients and carers by giving them more control over their own health
  • UK adoption of digital health remains slow - the biggest barriers are cultural and regulatory
  • New entrants, such as technology, retail and pharmaceutical companies, raise the possibility of new healthcare provider models and approaches to health research transforming the patient experience

The view from Deloitte

Karen Taylor, Director of Deloitte’s Centre for Health Solutions, explained: “Technology alone, is not a silver bullet for health and social care, but it is an enabler that should not be overlooked. Its success lies in the convergence of technology and human interaction. Effective adoption of technology enabled care relies on developing partnerships that harness patient education, easy to use technology and the support of staff, aided by the protection of patient data. There is a real opportunity here for the UK that we cannot afford to miss.”

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