Click-and-collect services should grow in popularity this year


‘Busy year ahead’ for TMT sector

Deloitte has revealed some of the key technology, media and telecommunications trends which it expects to emerge over the coming 12 months.

Wednesday 14 January 2015

Click-and-collect services, short-form videos and smartphone upgrades are all likely to play a growing role in the technology, media and telecommunications (TMT) sector this year, according to Deloitte.

In publishing its latest TMT predictions, the business advisory firm said enterprises are likely to adopt certain new innovations before consumers, marking a shift away from recent trends.

Key technology trends

With regards to the technology industry, Deloitte has suggested that click-and-collect services should grow in prominence.

It said that across Europe, the number of click-and-collect sites might jump by a fifth in 2015, to more than half a million.

Meanwhile, the TMT report indicates that the number of commercial drones in use could climb from 700,000 to one million, as businesses and consumers continue to adopt them. Nano-satellite technology should also prove popular, with more than 500 devices potentially going into orbit by the close of the year.

Elsewhere, Deloitte said 3D printers are set to grow in popularity, with products worth around £1 billion potentially being sold over the coming 12 months. Of the near-220,000 printers which may be sold, companies are expected to account for 80% of their value.

Finally, the technology market also looks likely to benefit from the sale of one billion ‘Internet of Things’ devices this year, with businesses accounting for almost two thirds (60%) of these sales.

Media expectations

As part of its media predictions for the coming year, Deloitte has reviewed the role which short-form videos are likely to play.

The firm said that these videos could generate direct revenues of more than £3 billion, while 10 billion hours of viewing should be recorded each month.

However, it said that these videos are unlikely to overtake long-form television viewing in 2015.

Looking at the eBooks sector, Deloitte said sales of these publications may have started to plateau.

In light of this, it added that they are not on course to replace printed works in the near future. The group said printed publications should still account for more than 80% of all the books which are sold globally this year.

In terms of online subscription video-on-demand (SVOD) services, Deloitte said they are expected to complement rather than seriously rival pay-TV deals this year.

The firm said that SVOD services are on course to generate roughly £5 billion across the world, but they will still only make up around 3% of the wider pay-TV market.

Telecommunications predictions

Two key trends to emerge in the telecommunications industry will relate to smartphone upgrades and broadband speeds, according to Deloitte.

For the first time on record, the firm predicts that the number of smartphone upgrades could reach one billion across the globe in 2015, accounting for sales of almost £200 billion.

In the UK market, 24% of consumers are intending to upgrade their smartphone devices in the coming year.

Broadband speeds should be another success story this year, with Deloitte hopeful that average speeds will broadly go up by between 15% and 25%.

On the flip-side, the firm added that households still have to contend with large differences in the speeds they receive, with location, technology and affordability all having an impact.


Copyright Press Association 2015

Related Link:

TMT Predictions 2015
Deloitte's Technology, Media & Telecommunications (TMT) Predictions presents our view on the major trends from the sector that will emerge or be enhanced and how they will be adopted in 2015.We have pulled out the top 10 predictions that we feel are most pertinent to UK businesses.

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