Making an impact in the public sector

The Deloitte team provides support to public sector leaders, helping you to address your most complex and challenging issues. We help organisations deliver on the competing priorities of achieving financial savings, managing demand, improving productivity and redesigning services to provide citizen value.

This ranges from identifying and implementing new delivery models, supporting devolved governments to address their local challenges to delivering digital services. Individual decision makers are supported through leadership, talent and transition programmes, all designed to develop the skills and knowledge required to drive public sector redesign.

The Impact report shares these stories and is a unique insight into innovation across the public sector. 

Metropolitan Police: Keeping bobbies on the beat

The Metropolitan Police Service (the Met) is a critical public service body. With nearly 50,000 employees, it is one of the largest police forces in the world, and has a remit ranging from law enforcement to the protection of the British Royal Family. When Deloitte was engaged to help address pressing gaps in performance and budget, we knew it would be a huge challenge to deliver on the competing priorities of achieving financial savings, maintaining police numbers and increasing public confidence.
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Transport fit for the future

A city with 7.2 million people and more than 16 million visitors every year needs a reliable, resilient, frequent and expansive transport system. Transport for London (TfL) is the organisation responsible for keeping London moving and, at a time of public sector cutbacks, has been looking for new sources of revenues to ensure London’s transport network is fit for the future.
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Bringing private sector insight to public services

Local government faces ongoing funding pressures coupled with increasing demand for services and we are proud to be helping Hampshire County Council transform its services in light of these challenges. As the council’s private sector partner (PSP), we work closely with its corporate management team, implementing a digital strategy and bringing insights from the private sector to demonstrate how new technologies can not only change service delivery but also help Hampshire’s residents interact with the council. This has led to more efficient and cost-effective ways of working and improved collaboration between council staff in priority areas.
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Developing leaders in the Scottish public sector

In response to the changes and financial challenges facing Scotland’s public sector, we developed the Strategic Finance Leaders Programme in association with the Scottish Government. The programme, now in its third year, supports public sector finance directors who are directly responsible for managing and implementing these changes.
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Welsh Government: Pro bono advice on the first taxes in 800 years

The move towards further devolution of fiscal powers to Scotland, Wales and Northern Ireland presents their governments with historic opportunities to achieve their various policy objectives. For example, from April 2018, Wales will levy a land transaction tax to replace stamp duty land tax, and a landfill disposals tax to replace landfill tax — the first Welsh taxes for nearly 800 years. We advised the Welsh Government as it assessed possible operational policy standards that could be used to take forward these new tax powers. Our international and national tax subject-matter expertise means we can help the key decision makers understand the link between their policy aims and the implications of these structures, and ensure leading practice in applying the legislation.
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Helping Northern Ireland respond to financial challenges

The political agreement at Stormont House in December 2014 signalled a consensus across the political parties in Northern Ireland on the need to address increasing fiscal pressures and budget cuts.
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Innovation in children’s care

With over 68,000 children in social care in England and a further 400,000 needing support from care services, the Department for Education (DfE) is trying to find more effective ways of supporting vulnerable children across the country. Launched in October 2013, the DfE’s Innovation Programme is spending £100 million over two years to help fund ideas that can revolutionise the way children’s services are delivered.
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Developing future models of care in the UK

As with many regions in the UK, West Hertfordshire’s health and care economy faces significant sustainability challenges. The population is growing, life expectancy is increasing and with that comes the challenge of complex care needs. The cost of providing care services is rising and the funding available will not keep up with increasing demand.
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Doncaster Children’s Services Trust: Improving care for young people

Doncaster Children’s Services Trust is an independent, not-for-profit organisation responsible for the day-to-day running of local safeguarding services for children. The Department for Education appointed Deloitte to support the trust’s establishment. Launched in September 2014, the trust looks at new and innovative ways to deliver social care and support services to children and young people, with the aim of transforming social work in the borough and marking a significant break with the council’s recent history of child-protection failure. The trust is the first professionally led, independent social work organisation in the UK delivering the full range of safeguarding services for children.
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Tech Camp: Anti-modern slavery

Despite the popular notion that slavery was abolished centuries ago, estimates suggest there are over 35 million slaves in the world, including up to 15,000 in the UK, generating illicit profits in excess of $150 billion per year.
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The Deloitte Military Transition and Talent Programme

Team building, problem-solving, calmness under pressure: just a few of the many skills that former service men and women bring to our firm through the Deloitte Military Transition and Talent Programme (DMTTP). The programme, now in its third year, supports ex-military personnel making the transition to civilian life, by guiding them through job opportunities in the private sector. In the past year, 441 transitioning service men and women have attended our Insight into Professional Services events, with 38 veterans joining Deloitte at grades ranging from director through to senior consultant, spanning all of our service lines and a range of UK offices.
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Palace of Westminster: Restoring one of the world’s most iconic buildings

The Palace of Westminster is a one million square foot Grade One Listed UNESCO World Heritage site and one of the most recognisable buildings in the world. The majority of the site has never been restored or refurbished and it’s now in significant decline. The heating, ventilation, water, drainage and electrical systems are all antiquated and there is extensive stonework decay and leaking roofs. The Palace appointed Deloitte Real Estate in 2014 to undertake an Independent Options Appraisal (IOA) for a significant restoration and renewal programme for the building.
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