Our impact in government and the public sector

We believe it’s what we do that makes the difference. All the facts and figures that talk to our size, diversity and years of history are notable – but they are secondary to the truest measure of Deloitte: the impact we make in the world.

We reshape public services, making them more efficient to deliver, and accessible for the people that need them. Whether we’re integrating new technologies, using data to keep London moving or creating shared services that save councils millions, we are the trusted advisory and delivery partner for the public sector.

Impact report 2017 - 18

In the NHS we trust
In February 2016, the largest NHS Trust in the country, Barts Health, was facing a combination of losses of £200 million and care quality issues. The new management team at the Trust, which employs 16,000 people across east London, turned to Deloitte to work with them to put in place an improvement programme spanning financial recovery, workforce and clinical improvement, and governance. Here’s how we helped them reduce costs and improve morale.

At your service
Merging ten public services into one is a huge undertaking – particularly for a critical service like policing. It's no surprise, therefore, that it has proved challenging for Police Scotland – the second largest police force in the country, and up against ever-increasing budget challenges and the fast-changing needs of society.

Hit the road, Jack
Against the backdrop of a growing population, rising traffic volumes and limited options for increasing road capacity, the need to manage rising congestion is pressing. Here’s how we helped Transport for London (TfL) better understand the changes in road traffic flows.

Digital baby
As increasing demand places unprecedented pressures on health and social care services in the developed world, health systems are struggling to deliver high-quality care on ever-tighter budgets. Health leaders have long seen technology as the answer, but there is still a perception that the industry is a late adopter. One team at Deloitte set out to help healthcare providers in Ireland change that.

Standing out with the crowd
As part of wider reforms to support vulnerable children and families in England, the Department for Education (DfE) will introduce a new national assessment and accreditation system for social workers. The goal is to assess all child and family social workers and supervisors to the same standard. Our challenge was to generate the questions that will be used in the assessment of the first cohorts of social workers. See what our teams have been doing to help to develop the content.

Breaking down barriers
Attracting a more diverse workforce is not just at the top of the agenda for UK businesses. It's also a key challenge for public sector organisations, such as police services, who are facing challenges in attracting a more varied range of applicants. Deloitte has carried out extensive research into police officer recruitment across the UK.

Giving. Made Simple
The Great Ormond Street Hospital Charity supports the pioneering work of one of the world’s leading children’s hospitals. The hospital cares for over 300,000 children every year, from neuro surgery to bone marrow transplants, and the charity provides much-needed funding for equipment, research and family support. Find out how we’re working together to build the digital charity of the future and transform the donation process with the help of Apple Pay.

Planning ahead
As one of the UK’s key cities, Manchester has a strategy to address the housing shortage. It is part way through a plan to deliver some 60,000 homes by 2027, equating to around 3,300 units per year. Within the city centre, it expects to deliver 16,500 residential units by 2027, which is where the work of Deloitte’s Real Estate division comes in.

Too tough to teach?
Poverty, bereavement, domestic violence. These are just some of the challenges facing the students who attend the Ian Mikardo school in east London. The institution teaches boys aged 11 to 19 who have been expelled from their previous schools with social, emotional or behavioural issues, and are often deemed ‘unteachable’. Here’s how we’re helping Mikardo School improve access to, and quality of, education in the UK.

The re-generation game
High Speed 2, or HS2, the high-speed railway that will form the backbone of Britain’s rail network from 2026, will have its London terminal at Euston, and the new station will be developed as part of a major regeneration programme for the surrounding area. Find out how Deloitte is working with HS2, Department for Transport, and Network Rail to ensure the work will enhance the station’s excellent transport connections and unlock the full potential of the area.

Belfast’s year of ambition
Attracting world-class talent and promoting inclusive growth are key to making Belfast a great place to work, live and invest. At Deloitte, we’re investing in initiatives to nurture local talent and are supporting various organisations as part of our social impact strategy. See how our work has been at the heart of building skills and encouraging growth in the city.

Viva la FinTech revolution
It’s been a challenging decade for the financial services (FS) sector as technological advances, the regulatory landscape and customer expectations undergo significant change. But with a concentrated FS sector, a strong background in technology innovation and world-leading universities, Scotland seems to have the recipe for success. See how we’re playing a central role in driving Scotland’s FinTech strategy, and what’s in store for the future.

All aboard, digital pioneers!
Lucinda Clements has been working with Ada, the National College for Digital Skills, since its launch in September 2016 when it welcomed 60 new students. Here, she tells her story of how we’ve been helping the college in tackling the digital skills gap in the UK.

From Belfast to Buckingham Palace
In January, our office senior partner for Belfast, Jackie Henry, travelled to Buckingham Palace to receive an MBE for services to the economy in Northern Ireland. She is one of Belfast’s most vocal and enthusiastic business leaders, acting as an ambassador for the city while at the same time helping Deloitte build a major international delivery centre for global clients. Jackie talks about what motivates her, why she’s passionate about Deloitte’s role in Belfast and her hopes for the city’s future.

Here comes Cardiff
Deloitte has had roots in Cardiff for over 100 years, delivering a full range of audit, advisory and tax services to many leading businesses across Wales and the South West. Our presence in the city continues to grow, and has just received a major boost with the creation of the Cardiff Nearshore Delivery Centre. Here’s what’s happening in the Welsh capital and beyond…

Impact report 2016 - 17

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