Perspectives

Episode #5: Realising digital-first primary care: Dr Arvind Madan and Clare Morrison in conversation with Karen Taylor

Talking Public Sector

In the fifth episode of Talking Public Sector, Karen Taylor, Director of the Deloitte Centre for Health Solutions discusses the Centre’s latest healthcare report, ‘Realising digital-first primary carewith Dr Arvind Madan, co-founder of eConsult and Deloitte’s senior advisor and primary care lead and Clare Morrison, National ‘Near Me’ lead at the Scottish Government.

During this episode, Karen discusses with Arvind and Clare the relevant findings from Deloitte’s February 2020 report, the challenges facing primary care, and their first-hand experience in establishing and rolling out digital platform solutions. They also discuss how the COVID-19 pandemic has accelerated, exponentially, the adoption of virtual and video consultations and what this means for the wider adoption of digital technologies and the future of primary care. 

Karen Taylor
UK Centre for Health Solutions Director

Karen is the Research Director of the Centre for Health Solutions. She supports the Healthcare and Life Sciences practice by driving independent and objective business research and analysis into key industry challenges and associated solutions; generating evidence based insights and points of view on issues from pharmaceuticals and technology innovation to healthcare management and reform.

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