People

Lorraine Barnes

Consulting

Partner

Lorraine Barnes

Stonecutter Court

1 Stonecutter Street

London

United Kingdom

EC4A 4TR

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Lorraine leads Deloitte’s Service Operations team in the UK. She specialises in large scale, front office transformation and cost reduction in financial services. Lorraine has a wealth of experience in retail banking and insurance and is an experienced leader of complex change programmes with skills and specialism in channel strategy, customer experience, branch and contact centre operations and performance improvement.

Lorraine Barnes