Host: Mike Danitz, principal, Deloitte Consulting LLP
Increasingly, companies are shifting toward leveraging global, multifunctional, and virtual or remote service delivery models, especially driven by lessons from COVID-19. How can finance executives leverage shared services and outsourcing as strategic assets to achieve sustainable outcomes? We’ll discuss:
- The role specialized capabilities are playing in shared services models being able to drive greater value for stakeholders
- How these organizations are changing their approaches to talent and employee experience
- What’s in store for the future of global business services and implications for the future of finance
Meet the speakers
Mike Danitz is a Principal in the Finance and Enterprise Performance practice within Deloitte Consulting LLP. He is a leader in helping CFOs and their teams navigate and implement digital solutions across the finance function. His experience within the Technology, Media and Telecommunications sectors includes identifying, designing, and executing finance transformation programs that deliver next generation capabilities to Finance.
Sonal is a leader in Deloitte Consulting LLP's Global Business Services practice and focuses on global service delivery transformations. She advises clients on structuring their business models for core back office functions such as Finance and Accounting, Human Resources, Customer Contact Centers, Procurement, and IT. She has nearly 15 years of extensive experience guiding global organizations through their shared services and outsourcing journey from strategic assessment and operating model design through to successful facilitation of transition and implementation. Sonal has served clients across multiple industries including insurance, consumer products, manufacturing industrial products, and financial services.
Brad is a managing director with Deloitte Consulting LLP and has more than 20 years experience leading clients in their business transformation efforts. He has extensive experience with the strategy, design, implementation, and improvement of multi-functional shared services and global business services (GBS) organizations. He has led and managed multiple transformations with experience across functions including Finance, HR, Revenue Cycle, and Supply Chain. For the past few years, Brad's work has focused on the identification, design, and implementation of automation (RPA) at healthcare provider clients.