Dbriefs
18 Aug.

Trends (re)shaping shared services and outsourcing delivery models

Driving Enterprise Value

Wednesday, 02:00 p.m.  ET | 1 hr
Credits offered: CPE Event language: English

Participants will gain strategic insights from Deloitte’s largest ever biennial Global Shared Services & Outsourcing Survey representing more than 600 leaders from 45 countries.

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Key takeaways

Host: Mike Danitz, principal, Deloitte Consulting LLP 

1 Overview CPE credit | Specialized Knowledge

Increasingly, companies are shifting toward leveraging global, multifunctional, and virtual or remote service delivery models, especially driven by lessons from COVID-19. How can finance executives leverage shared services and outsourcing as strategic assets to achieve sustainable outcomes? We’ll discuss:

  • The role specialized capabilities are playing in shared services models being able to drive greater value for stakeholders
  •  How these organizations are changing their approaches to talent and employee experience
  • What’s in store for the future of global business services and implications for the future of finance

Meet the speakers

Mike Danitz

Mike Danitz

Principal | Finance & Enterprise Performance

Mike Danitz is a Principal in the Finance and Enterprise Performance practice within Deloitte Consulting LLP. He is a leader in helping CFOs and their teams navigate and implement digital solutions across the finance function. His experience within the Technology, Media and Telecommunications sectors includes identifying, designing, and executing finance transformation programs that deliver next generation capabilities to Finance.

Sonal Bhagia

Sonal Bhagia

Specialist Leader | Global Business Services

Sonal is a leader in Deloitte Consulting LLP's Global Business Services practice and focuses on global service delivery transformations. She advises clients on structuring their business models for core back office functions such as Finance and Accounting, Human Resources, Customer Contact Centers, Procurement, and IT. She has nearly 15 years of extensive experience guiding global organizations through their shared services and outsourcing journey from strategic assessment and operating model design through to successful facilitation of transition and implementation. Sonal has served clients across multiple industries including insurance, consumer products, manufacturing industrial products, and financial services.

Brad Podraza

Brad Podraza

Managing Director | Global Business Services

Brad is a managing director with Deloitte Consulting LLP and has more than 20 years experience leading clients in their business transformation efforts. He has extensive experience with the strategy, design, implementation, and improvement of multi-functional shared services and global business services (GBS) organizations. He has led and managed multiple transformations with experience across functions including Finance, HR, Revenue Cycle, and Supply Chain. For the past few years, Brad's work has focused on the identification, design, and implementation of automation (RPA) at healthcare provider clients.

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Wednesday, 18 Aug 2021 02:00 p.m. ET
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